Zippy, roomy and comfortable vehicle - better than expected for a Ford!

It was okay. The staff's attitude was average, but it didn't really matter.

The car rental and related insurance fees were fully paid on the Zuzuche website. However, at the local store, I was required to pay an additional 100 AUD deposit...

Not exactly provided me toyota Rav4 but a Hyunda one instead - this is a little bit dissapointing Also they charged 100$ deposit but not yet returned.

Really nice car. Lots of space for 5 people and luggage. Staff were helpful and friendly.

Easy booking. No problems.

Rented the car from Melbourne airport. Even though it was close to mid night both the staff members at the main counter were very helpful. They were quick in providing the rental cars. Got KIA CERATO in a clean condition. Also requested for a baby seat which the staff already arranged for in-advance. Document check and other formalities were quickly completed. During return the staff was available at the Drop-off zone. They confirmed the full fuel indicator and also took a photo as confirmation. Gave enough time to take out stuff from the car. Overall it was a very nice experience, unlike to few reviews which i read previously. Great going guys, will rent again from Europcar when needed.

I found this site very well priced compared to other website which provide similar car rent services. In-fact for the same car service provider EasyRentcars provide a much better price (including for Full-protection insurance which covers all the things). I have bookmarked the link to use it again.