Excellent value for money, problem free car hire

P.Pennington

Italy

Reviewed: Thu, Nov 16, 2023

About Alamo: 9.0 /10

I read a few reviews which advised against using Alamo but to be honest I couldn't fault it. The staff were helpful, the vehicle was great and we had a trouble free holiday. They don't make a big fuss on returning the car, they just walk round and make sure there is no perceptible damage that wasn't there before and sign it off. All perfectly standard and normal practice. Thank you will use again, exceptionally good value and service.

About QEEQ: 10.0 /10

Not much to say about the booking process. It is what it is. It was problem free and everything was recognised at the airport end without issues.

Economy | Opel Corsa or similar

6-day rental

Relevant Reviews on Alamo in Italy

Enid I.

Italy

1 days rental

Alamo

Milan Malpensa Airport(MXP)

Milan

Italy

Reviewed: Wed, Jul 31, 2024

About Alamo: 6.0 /10

After experiencing a flat tire, I contacted multiple times but the issue was not resolved.

About QEEQ: 10.0 /10

Philip Goldsmith

Italy

1 days rental

Alamo

Rome

Italy

Reviewed: Sat, Jul 27, 2024

About Alamo: 10.0 /10

Satisfied

About QEEQ: 10.0 /10

Annabelle Robeson

Italy

1 days rental

Reviewed: Mon, Jun 24, 2024

About Alamo: 10.0 /10

Satisfied

About QEEQ: 10.0 /10

Italy

1 days rental

Intermediate | Audi A3 or similar

Alamo

Florence International Airport(FLR)

Florence

Italy

Reviewed: Tue, Sep 10, 2019

“Extremely disappointing.”

About Alamo: 4.0 /10

Car was not what I paid for. I was given a compact car (VW golf) instead of the intermediate car I requested (was supposed to be something in the same class as an Audi A3). The counter staff (Locauto) argues with me at length about this, arguing they were of the same class and wanted me to pay more for a different car, which I refused. Further, the process took quite a bit of time, from the counter to actually picking up the car. The car also had significant damage, which the person who gave me the car assured me he noted on the ipad/tablet, but who apparently did not. Consequently, when I dropped off the car, the Locauto staff person gave me a hard time about the damage and said I would definitely have to pay for it. She then made me write a statement regarding the damage under penalty of perjury. This process held us up when we had a flight to catch. I then got an invoice for 400 Euro by the time I landed in the US, which clearly demonstrated that they did not perform any investigation. The email with this invoice only gave a total of 48 HOURS to contest the charge or my credit card would be charged, which is a ridiculously short window, especially for people with long flights. I did contest the charge and they did drop it, which also is evidence that they did not investigate the damage prior to charging me and caused me unnecessary delay and stress.

About QEEQ: 8.0 /10