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Live chat Email us Service Code: 6337872157
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Okau, BUT!

Reviewed: Wed, Dec 20, 2023
About Europcar: 9.0 /10
Not happy about the hidden costs for insurance for windscreen and headlight glass. Then told that excess of $ 5000 if the car was involved in an accident. The Vehicle is very unsafe to drive. Wanted a Carolla and got a Chery as an upgrade. The lane detection not very accurate and the auto correct to aggressive, causing me to have hold the steering more intensively, hands sore after driving. the speed notification shown on mthe dashboard, inaccurate to whats on the road. Sometimes showing 80 or even 50 on a 100 km zones. At times GPS on phone would warn of speed limit on the road and the indication on the dash would be different. Will not drive this type of vehicle again.
About QEEQ: 8.0 /10
Booking platform is okay and everything webt well that side.
Compact | Toyota Corolla or similar

Relevant Reviews on Europcar in Australia

Paddy Gosse

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Reviewed: Mon, May 13, 2024
About Europcar: 10.0 /10
The store service was excellent and communication was smooth. I had an out-of-town pickup and drop-off, and if I heard correctly, that car can use toll roads.
About QEEQ: 10.0 /10

Pag Christiana

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Reviewed: Tue, May 7, 2019
About Europcar: 2.0 /10

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Economy | Toyota Yaris or similar
Reviewed: Thu, Feb 24, 2022
“a bit of a faff”
About Europcar: 6.0 /10
We waited a little while for the staff who appeared extremely disorganised to work through the queue of people. We were provided information over the phone which was then contradicted by counterstaff. The pick up of the car was relatively easy from there apart from having to navigate down several empty floors of a multi storey car park to get out! However drop off was terrible (afterhours) - couldn't get into the car park to leave the car and the courtesy bus promised to the airport was not available and we had to use Uber!!

F.Ahmed

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Apr 26, 2019
“Very bad”
About Europcar: 4.3 /10
The car was given dirty that too after waiting for a long time and the counter staff didnt even apologise for the dirty car and the car not being ready.
About QEEQ: 10.0 /10
The car shown on the picture was a sedan but i was given a hatchback. I asked for sedan too but was refused.

M.Cooke

View more >
Compact SUV | Hyundai Tucson or similar
Reviewed: Sun, Apr 15, 2018
“Excellent”
About Europcar: 10.0 /10
Like: Everything went very smoothly. No hassle when I dropped the car off.

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