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Live chat Email us Service Code: 5304544180
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Qeeq service is always good and reliable. Dollar was not.

Reviewed: Tue, Jan 16, 2024
About Dollar: 9.0 /10
Two problems. 1. The pickup desk is understaffed during the busy hours of Sunday afternoon. Among all rental companies, Dollar had by far the longest line. It took me about 20 minutes to pick up the car. 2. Despite that I clearly told the staff that I decline any additional insurance as I got a third party insurance from Qeeq, the staff added an additional liability insurance which cost me $105. In these days, I don't see the contract on paper at the point of signing the digital monitor, so I overlooked the error until later. Now Dollar staff refused to refund the money.
About QEEQ: 10.0 /10
I was wondering if Qeeq can resolve this matter. Despite that I clearly told the staff that I decline any additional insurance as I got a third party insurance from Qeeq, the staff added an additional liability insurance which cost me $105. In these days, I don't see the contract on paper at the point of signing the digital monitor, so I overlooked the error until later. Now Dollar staff refused to refund the money. I hope that Qeeq can take an action to reverse the charge and refund the money.
Compact | Toyota Corolla or similar

Relevant Reviews on Dollar in United States

Elizabeth Longfellow

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Reviewed: Tue, Oct 15, 2024
About Dollar: 10.0 /10
Simple and convenient.
About QEEQ: 10.0 /10

Susanna Tomlinson

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Reviewed: Sun, Jun 24, 2018
About Dollar: 10.0 /10
Very good, very good, very good
About QEEQ: 10.0 /10

Phyllis Morgan

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Reviewed: Sat, Oct 12, 2013
About Dollar: 10.0 /10
Excellent service and good car condition. Pushing for insurance is a common issue.
About QEEQ: 10.0 /10

Hayden Johnson

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Reviewed: Sat, May 23, 2015
About Dollar: 8.0 /10
We prepaid and got a Nissan Pathfinder. It's quite large, similar to a full-size SUV. There were two of us with a child, and we managed to fit two 30-inch suitcases, one small suitcase, and a stroller in the trunk. The car had some scratches and a slightly damaged front bumper when we got it. We took photos and confirmed with the counter staff that these issues were noted in their system. Before picking up the car, the counter staff tried to sell us various additional services. They also mentioned that there is only one gas station on the way to Oahu airport which usually has long queues, so we opted to return the car with a full tank. In the end, we only used half a tank of gas, and we saw two gas stations on the way back with no queues. When returning the car, make sure to navigate to Dollar Rent-A-Car and not follow the rental car return signs for the airport, as Dollar is not located inside the airport. We drove around quite a bit before finding it. Make sure to return the car early and allow some time to wait for the airport shuttle.
About QEEQ: 10.0 /10

M.Ayala

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Full Size | Nissan Altima or similar
Reviewed: Fri, Jul 26, 2019
About Dollar: 4.7 /10
Didn’t really get price or car expected got Kia Soul no power small. Price after fees what I could of got cheaper though hertz gold discounts

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