Smooth and affordable

A little slow at check in

Great so far

Overall, everything is relatively reasonable even it takes longer time to get phone call reply. The only thing I felt very unpleasant is that counter staff at SFO quite unfriendly or not professionally at all.

Initial wait at pick up of 40 minutes. Twenty more to pick up vehicle. Intermediate was a KIA Soul with over 60,000 miles, which soon produced brake noise. This deteriorated into serious brake issues. Roadside Assistance was the best part. George was truly helpful and followed up. Return of the vehicle required a trip of a 100 miles with worrisome brakes. Exchange was to same vehicle type with same amount of mileage and numerous dings. At return, the line at the pickup counter was even longer than when we first rented. This location needs more help on weekends.

Fox Rent A Car is probably the worst company i have ever rented a car from. How do you justify having only two people working your counter on a Saturday morning. You are well aware of the amount of reservations you have on any given day. Staff accordingly. Take care of your vehicles. I wound up in a Toyota Sienna that at highway speeds shook nonstop as if the wheels were going to come off. The plastic moldings inside the car are broken and will not sit in place. The carpeting in the trunk is almost nonexistent

Double charged on my credit card and can’t get ahold of anyone from Fox. I will need to contest the charges. Car was covered with bird poop, smelled like cigarette smoke, and was missing some parts.