I chose the Thrifty store near Portland airport, which is about a 4-minute drive from the exit. The store has a shuttle to take rental customers to and from the airport for free, ensuring no time is wasted. Upon arriving at the store, I handed over my rental documents. In 5-7 minutes, all the formalities were completed without any upselling. They only asked about my preference for the fuel policy. After getting the complete set of documents, they told me the location of the car. At this point, I inspected the car, set up the GPS, and familiarized myself with the controls. Though I booked a Ford Escape, I was given a Nissan Rogue instead. It was an all-wheel drive, responded quickly to the gas pedal, and was brand new with only 700 miles on it. Over the next few days, this car performed superbly whether on mountain roads or highways, with enough speed and power. When returning the car, the staff did a walk-around inspection and a once-over inside the car. After unloading our luggage, we waited at the drop-off point for the shuttle to take us back to the airport. The shuttle arrived quickly, and the return process took just 3 minutes.

The service staff were very polite and patient when handling the car rental process. The vehicle was in good condition, the fees were reasonable, and the return process was simple. The staff were very friendly. As a customer, I am very satisfied with this company and strongly recommend it.

Max and Chris at the JFK rental car were amazing. So friendly with customer.

Good price ok car because no snow

Toll pass did not work properly so i had paid toll of 6.25$ near dulles airport toll but i did not get any receipt from toll people so i did not submit to thrifty. They did not refund my money back.