From Whangarei to Paihia to Kerikeri

It was too slow, only one staff member, and I had to wait in line for 2 whole hours! The efficiency was really low. They gave me three cars, all of which were compact cars, not mid-size SUVs like the Pajero Sport.

Overall, the customer service is efficient and the staff are attentive.

Smooth and easy

Good price with little hassle

When traveling through NZ, was NEVER told that needed to change cars at the ferry, between the north and south island. Had to change all my ferry bookings at the last minute. Absolute nightmare of an experience and neither Europcar nor Easyrentcars.com wanted to take the blame for the lack of notice. VERY unimpressed with both. Would have rented from other companies if rentals hadn't been sold out.

Excellent service.