Given the price, the pickup and return process was fairly convenient. There are self-service machines to follow the process and swipe your card to get the car.

The rental company was great, they provided an upgrade to a mid-to-large SUV, Hyundai SANTA Fe.

Excellent experience. I originally rented a convertible Mustang, but at pickup, the staff upgraded me to a Camaro. What a pleasant surprise!

At Los Angeles Airport, you need to take the Alamo shuttle bus, which takes about ten minutes. The process went smoothly, although immigration took a bit longer. The car rental procedure was easy and you could choose from cars in the same category. Luckily, after some deliberation, we chose a GMC SUV instead of the originally booked Grand Cherokee. Returning the car in Salt Lake City was super convenient. Follow the Rental Car Return signs at the airport, park the car, and an employee will scan the vehicle with a handheld device, and that's it!

The number of airport shuttles is relatively fewer compared to other companies, but everything else is great. The self-service kiosk for picking up the car is very convenient.