From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5072347020
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5072347020
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Reviewed: Tue, Jun 4, 2019
About Budget: 2.0 /10
They added a glass insurance and roadside assistance without my consent, claiming they were necessary. They also pre-charged for fuel, and I haven't received my refund yet despite returning the car with a full tank.

Relevant Reviews on Budget in Spain

Monroe Henley

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Reviewed: Tue, Aug 13, 2019
About Budget: 4.0 /10
A small scratch on the bumper costs over 300 euros!

Lena Bryce

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Reviewed: Sat, Jun 6, 2020
About Budget: 10.0 /10
My bag was stolen while handling the rental procedures at the airport location. There were no cameras.
About QEEQ: 8.0 /10

Benson Beaufort

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Reviewed: Wed, Feb 17, 2016
About Budget: 2.0 /10
Since I needed to drive 100 kilometers to another city and return to Madrid on the same day, I was worried about wasting time by going to the wrong store. Therefore, I took my order to the Budget car rental at Madrid Atocha Central Station a day in advance to confirm if this was the correct pickup location. (When booking online, I specifically chose a car rental near the city center station. The website only provided an address but no specific store name, and based on the online pickup instructions, I assumed it was this location.) The staff looked at my order and confirmed that this was indeed the correct place. However, when I went to pick up the car the next day, the same female staff member took my order, driver's license, and passport to start the process but then suddenly told me it was not here but another store, four metro stops away and a 15-minute walk. When I arrived at that store, the staff looked at my order and had a long discussion in Spanish, seemingly about some issue but did not inform me. Finally, they directed me to the basement to pick up the car. I found the car model did not match what I had reserved; I had booked a 4-door Fiat because we were two adults, a child, two large suitcases, and one small suitcase, so I didn't choose a microcar. But the car I received was a 2-door micro Fiat. Attempts to negotiate with the rental company were unsuccessful—they said it was the only vehicle available. Due to time constraints to head to Segovia, I had no choice but to take the car. The next day, when we were leaving Madrid for another city, we needed to carry all our luggage, but since the car only had one door, we couldn't load the luggage. The tiny trunk could barely fit one piece of luggage, and we couldn't close the rear door. Ultimately, we had to put the small suitcase on the back seat and leave the other one at a friend's place in Madrid. We drove for several days with the rear door not closing properly. At restaurants and tourist spots, we didn't dare to park because the door wouldn't close. This was a terrible experience.

M.Mulholland

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Mini | Fiat 500 or similar
Reviewed: Tue, Jan 28, 2020
About Budget: 9.0 /10
Last minute booking when flight diverted and needed to make it one way. Apart from Murcia branch not expecting demand that day (no flights scheduled), handled brilliantly by Easyrentcars and Budget.
About QEEQ: 10.0 /10

View more >
Compact | Citroen C4 Cactus or similar
Reviewed: Fri, Mar 15, 2019
“Smooth as silk”
About Budget: 9.3 /10
It wasn't obvious which rental agent would be dealing with my rental - turned out to be Avis, after asking at another counter at the airport.
About QEEQ: 10.0 /10

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