Very satisfied

I chose to pick up the car at the airport, the store is right at the arrival hall.

They share a counter with other companies. The car model booked didn't match what was available at the store. Changing cars could incur higher costs, which wasted a lot of time. Changing cars, confirming the model, checking prices, waiting for the car to be cleaned, it was all very frustrating. With the driving license provided by the rental service, you basically don't need your actual driving license.

fue exacto al contratado en la pagina, solo tuve que dejar 75 euros por deposito de combustible

excelente para rentar vehículos. sería bueno que especifiquen que empresa requiere tarjeta de debito o cuales solo descrédito, en países distintos (colombia por ejemplo)

At pickup the counter staff insisted upon charging me a refuelling charge even though I had booked Full to Full. The Voucher was not complete with Full to Full details. I had to use my own phone to get onto my Emails to find reference to Full to Full. Staff claimed they did not have internet access to do this themselves. Eventually showed them the confirmation and had a new contract printed. Still waiting to see if they refund me the refuelling charge on my credit card. This was highly stressful and meant that I was forgotten about for a long time whilst later arriving customers were dealt with.