fantastic car but infotainment needed a degree in rocket science

Overall communication was smooth.

So, regarding documents, your website says to check gov.uk, which says no IDP for France. Then Qeeq sends an email during bank holiday stating that IDP is Mandatory for pick up. Could not get one as all post offices closed. This led to a couple of days of concern not knowing if we could pick car up or not. Thanks guys, it's not Mandatory for France!

I DONT GET MY DOPAST YET?

very quick process and the car itself was fine however charged 155 euros more than we had been quoted and were told by counter staff that we had to pay or no car. Tried to sort out on return but very difficult to contact, repeated requests for the same information, time taken trying to resolve means it has cost even more. Would never use again

Europcar gave me a car with summer tyres, in Geneva, in winter, when I had reserved snow chains! They then tried to charge me double the rental cost for a car with winter tyres. They then charged me €240 because I left the car at the wrong Europcar drop off point in Geneva airport (3.6 miles away from the 'correct' Europcar drop off point). Absolute rip off company - avoid at all costs.

Easyrentcars was a good booking process - I will use again for other companies than Europcar.