Tire pressure was abnormal, but they didn't provide a replacement car. The staff said it was a false alarm from the circuit. Managed to drive it for a week.

El coche olía a tabaco. Una puerta del coche estaba mal, hacía muchísimo ruido al abrirla/cerrarla. Muy incómoda durante todo el viaje. El bus de cortesía que me debía llevar desde el aeropuerto hasta recordgo, tardó 25 minutos

Second time I have used them. Once in Majorca and this time. Super long queues and the staff have a really bad attitude. We walked out without the car!

The counter staff were friendly and helpful enough. However, they were trying too hard to push the breakdown cover and additional insurance, which we didn't require.

the booking was very smooth and easy, I didn't use the price drop guarantee as it was only a short term low price rental.

They claimed that they did not have a record of our booking, which added considerable time to the process of picking up the vehicle. Their counter staff were however very helpful rectifying this after we showed all the documentation we had confirming the booking.

Record claimed not to have details of our booking. A problem of communication with you? We showed emails etc and eventually it was sorted, but this added considerable time to the process