Europcar counter folks were fine but their 24/7 emergency line was not. We called for help when a warning light came on in our Volvo. The person answering did not speak English but said someone would call us. Never got a return call. We figured out the issue but if it was more severe I can imagine a frustrating experience. Got their cell phone/WiFi rental. It was fabulous making navigation and location highlights easy. Worth the money.
About QEEQ:8.0/10
All aspects were great except it would have been helpful to add the rental company on the confirmation. We made the reservation far in advance and forgot it was through Eurocar. Overall experience was great.
Standard | Volkswagen Passat Station Wagon Automaticaor similar
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Customer Service
Overall easy experience