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Search for Thrifty Car Hire in Orlando

Don't hire from Thrifty!

Reviewed: Wed, Jul 24, 2019
About Thrifty: 5.0 /10
I hired a ford focus and was given a Toyota Yaris. The counter staff spent more time trying to up sale insurance and a bigger vechicle. I called customer service and complained about the size of the vehicle but was told to return to the airport (an hour drive away) to discuss this. I emailed Thrifty and asked if it was possible to organise changing the car and it being dropped off closer to my hotel in central Orlando – it was over a week for a reply and they suggested me returning to the airport again. On returning the vehicle to the airport the manager said he would have changed my car had I contacted him – his contact details were not on any of the literature. He said he would be in contact to offer some compensation, but I've yet to hear anything. I would not hire a car from Thrifty again, there is no customer service and the staff do not care about the customers.
About QEEQ: 7.0 /10
Easyrentcars.com website works well and the price drop saved me a bit of cash. Unfortunately the car hire company let down the experience.
Ford Focus image
Thrifty
Orlando Sanford International Airport(SFB)
Orlando
United States
Compact | Ford Focus or similar

Relevant Reviews on Thrifty in United States

Bernie Faraday

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Thrifty
San Diego Airport(SAN)
San Diego
United States
Reviewed: Mon, Jan 20, 2025
About Thrifty: 2.0 /10
About QEEQ: 10.0 /10

Aries Becky

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Thrifty
New Orleans Airport(MSY)
New Orleans
United States
Reviewed: Thu, Mar 21, 2024
About Thrifty: 10.0 /10
Great service! Once you complete the paperwork, they tell you the parking spot number. You just go upstairs to the parking lot and drive away on your own. However, the waiting time is incredibly long! There are more people here than at other rental companies nearby. It seems to be because their system shows it as within walking distance from the airport, which it is not! All rental company counters are outside New Orleans Airport and require a shuttle bus to a unified rental building.
About QEEQ: 10.0 /10

Susanna Tomlinson

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Thrifty
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Wed, Dec 20, 2023
About Thrifty: 2.0 /10

Jeff DuBois

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Thrifty
La Guardia Airport(LGA)
New York
United States
Reviewed: Sat, Jul 15, 2017
About Thrifty: 8.0 /10
This isn't the first time I've used this rental company, and I've always been quite satisfied. The cars are relatively new, and the paperwork process is quick. However, this time picking up the car at LGA airport, the African American female service agent took a lot of time and couldn't get it done. She kept asking about the driver's license address. Eventually, a manager came out and resolved everything in ten seconds. Returning the car at JFK airport was very efficient, took less than a minute.
About QEEQ: 10.0 /10

P.Cochrane

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Medium SUV | Jeep Grand Cherokee or similar
Thrifty
Boston Logan International Airport(BOS)
Boston
United States
Reviewed: Fri, Jun 14, 2019
“Thrifty Car rentals did not recognise the Easy Rent brand and sent us to the wrong counter.”
About Thrifty: 8.3 /10
Assistant told us we did not have a zero excess when on later checking we did. Charged us extra which was later refunded by the excellent staff at the returns area
About QEEQ: 8.0 /10

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