Overall, the car rental experience was good. Unlike in Italy, they didn’t nitpick excessively. However, the back seat of the car was a bit loose, which affected the riding experience.

The reservation was made with Alamo, but they are actually partnered with Europcar. I've booked cars through them several times, and their service is very professional. Although we booked a category of vehicle like a Renault Scénic, I was worried that it might be a bit tight for five people plus luggage. However, seeing that we had a larger group and more luggage, the staff provided us with a much larger car than the one we booked. Many thanks to the kind employee!

Great, simple and straightforward.

Alamo staff were extremely helpful. We had missed our flights and had to get to a different airport. Alamo upgraded our car to their top range. When we got to our destination we had a vehicle booked with another rental company who had given our vehicle away and charged a cancellation fee. We were so disappointed with them and decided to rent on the spot from Alamo again because of their value for money and great customer service.