Hassle free booking and obtaining car

Very satisfied

Choosing to rent a car in Cambridge was the right decision. Driving in London can be a bit of a hassle, especially with parking. Starting from Cambridge made it easier to reach the rental branch and adapt to the traffic quickly. There were no other customers when we arrived, so we had a nice chat with the staff. Eventually, we were advised to upgrade to a JEEP SUV.

Charged me for 43gbp because not filling fuel tank. I filled it just car fuel level measure system was broken and showed it incorrectly.

Car had rubbish in it. Parking tickets from 5th July. Rubbish in rear door and under seats. Waited a long time to collect the vehicle, girl was doing something on her phone and didn’t say anything and ignored the customers, she apologised once she served me but kept having to help the other lady when serving me so was distracted. On the plus side, I booked a 2 seater van because there was only 2 of us, but got an 8 seater VW caddy instead which was lovely to drive. Drop off guys weren’t to friendly and not anything to direct customers to wait by the car until someone comes so everyone was walking to the booth then having to wall back to the car.

Great. Brings up 2 seater vehicles which was good as I tried other sites and they only brought up cars at £90 minimum, I only had one passenger. Your site was great, I didn’t even think to check for a 2 seater van but this was only £25. Great site, 2nd time I have used it. Great.