Great job

Satisfactory

Very satisfied

When picking up the car, there was an issue with the tire pressure. After driving for about a kilometer, the dashboard alarm went off, so I returned to the store for inspection. The staff checked and inflated the tires, assured me everything was fine, but an hour later, the tire pressure issue returned. I had to go to a nearby airport to replace the car, which disrupted my entire day's plans. Despite having all necessary emergency reports and replacement receipts, the store and the rental company couldn’t finalize a compensation plan. The rental company kept sending routine emails saying, 'Please wait, we are actively contacting you.' The service level is simply unacceptable.

As expected from a major company, the service was excellent, the store was large, and they had many car models. Both renting and returning the car were very quick.

Amount due at pickup per your confirmation should have only been $346.92. I had to pay $449.04 to get the car at Hertz. That is over $100.00 from what QEEQ.com quoted me. WHY?????