Great job

The service was quite good. The only downside was that the safety seat was a bit small and not suitable for children over 5 years old.

The pick-up and drop-off process went smoothly. The car had 90,000 miles on it, and the tires were from October 2023. I got too excited and forgot to thoroughly check the vehicle's condition. The tire pressure warning light was on, and this car couldn't reset it through the menu, which, although it didn’t affect usage, was annoying to see every time the car started. The low beams weren't working but there was no warning indicator, which was frustrating. I ended up using fog lights or high beams at night instead. The fuel consumption was a bit high, perhaps because I drove a little fast. For EZPass users, plan your route carefully before deciding whether to rent it.

Good

The staff were very nice, but the process was a bit slow and they kept trying to sell insurance.

Line was to the door when picking up. Waited ~50 minutes. Not good. Very frustrating. There has got to be a better way.