Good shuttle to pick up point near airport. Usual hard sell on insurance. Car had lots of cosmetic damage on outside but was very clean inside and performed perfectly. However this model of Ford Focus was so low to the ground I couldn’t exit the car park ramp of my accommodation without scraping the front spoiler on the concrete. To be fair the charge levied for the damage seemed about right despite the dire warnings when trying to sell me insurance at pickup.
Centauro is a terrible rental company with many traps waiting for us. Everyone, please be careful. I swear, I will never rent a car again when traveling abroad.
Picking up the car took long because of some issues with previous customers. It would help if the other available staff could come to assist and not stay behind for what looked like administrative work. Now it took longer than needed. But, when we were helped, the person was very friendly and upgraded our car to a stationwagen, for free, when he saw our teenagers and luggage.
About QEEQ:10.0/10
First time user, but very pleased with it. We returned earlier and your customer service was of great help here!!
Was expecting a car that reflected the amount I had paid - but the car was nearly new and in excellent condition. Yes they do charge you for a full tank of fuel - but this was refunded. For the bargain price I paid I was expecting some headaches...but had none!
About QEEQ:10.0/10
Simply excellent! The only way I will be renting a car from now on. Two rentals this summer and both fantastic value and hassle free.
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Customer Service
Ok service but not my best car choice.
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