GREEN MOTION CAR RENTAL REVIEWS IN TURKEY

Green motion staff is great but always use shuttle service to car location while i selected in terminal

the only problem i had was waiting long time to get designated car.they explained the reason.the delay caused by one customer who didn't return the car on same time.

they did not have the size I did request they ask me to go to another branch next day to collect

Very grateful, great attitude

Waited more than 40 min to pick up the car

No

During pick-up, the staff didn't inform us that there was a card for exiting the airport parking in the registration document, and it was taken away by the staff. We found out about the card only at return and had to pay a fee. The staff handling the car return spoke only Turkish, using a translation app which led to communication issues and misunderstandings. They also didn't inform us about potential extra charges, which felt quite bewildering.

I didn't receive the deposit money yet

Service was enthusiastic and vehicle handover was professional. The car was in excellent condition with only 4,000 km on it. Diesel engine with great power and low fuel consumption. Very satisfied.

Nice car regarding to my requirement, but the counter stuff tried to take advantage of me to sell me things in a very large amount compared to the market price and this behavior is uncomfortable for customers as the first meeting upon receipt of the car

Buyer if you improve the returning back of the insurance money. I mean if possible in the same time of returning the car.

Pick-up time was too long!

Well done

I needed to rent a car for 20 days, but on the second day of use, the car's display indicated a lack of windshield washer fluid, so I had to buy a bottle and refill it. On the third day, the vehicle indicated maintenance was needed in 300 km. Because the display was in Turkish, it seriously affected my usage. The rental company's customer service told me that for diesel cars, it might need AD Blue or engine oil, and I should add it myself. However, they did not inform me beforehand who would cover the cost or what brand of AD Blue and engine oil to use. I found a Shell gas station and asked the staff to check, and they said the message was not for adding AD Blue. This caused a whole day of worry about using the car improperly and potentially damaging it.

The reserved car model was different from the actual car provided.

The lady on the Sabiha reception was great

Its smooth and reliable

Entreprise sérieuse. Très satisfait de leur services.

We reserved an “intermediate” size car online. The guys at the counter at Sabina Gokcen Airport in Istanbul had a good attitude. They offered to provide a diesel car instead of gas, to save on fuel. We agreed. Separately, we asked if we could extend our rental from 3 days to 4 days. Green Motion COULD NOT EXTEND OUR RENTAL FOR ONE MORE DAY which seems like a no-brainer that other rental companies do all the time. They said we’d have to return the car and re-rent it if we wanted to extend the rental. We will not spend the extra time to do this. I will look for a car from a different company in the future for this problem alone. When we got to the lot, they personnel at the lot lined us up with a diesel car that was a “compact” size. We had to insist that they give us the class of car we reserved. We showed them our paperwork from the desk, they complied and gave us an intermediate sized car. Please don’t make me have to stand up for myself again. Green motion seems sleazy if they fail to provide what I reserved. All other details of the car rental we’re fine.

Booking online was smooth and we got what we wanted. Thumbs up to easyrentcars.com.

As always said that green motion perfect car rental company on the other hand that car had terrible condition. They must fix red manual renault clio 1.5 dci 90ps version. I thought they knew car. Thanks a lot to greenmotion!

Catastrophe

I originally rented a Nissan Qashqai, but was given a Ford SUV instead, which had plenty of space. The service was enthusiastic, they brought the car promptly and conducted a thorough inspection of all parts. They informed us to refill the fuel and reminded us of some important points without pushing additional insurance. At drop-off, they inspected the car immediately and signed the confirmation slip in a short time.

The pickup point is not at the airport; waited about half an hour for a shuttle to the pickup location. No one was there when returning the car; had to call and wait an hour for someone to come.

Very bad service, because I tried to speak to someone while I am dropping off the car but they don't have any one speak English or Arabic.