This car rental company is terrible, and so is the rental platform. They said the car was fine when I returned it, but they never refunded my deposit even after two months. Several thousand yuan are still not refunded.
The service was enthusiastic, rental procedures were processed quite quickly. Maybe because it was peak time, I had to wait 20 minutes for the car to be cleaned and returned, but everything else was good.
Car swapping is quite common in Turkey. Didn't like driving a Renault and wanted a Hyundai, but still ended up with a Renault. As expected, the gear shift logic was terrible.
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Xanthe Service
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