GREEN MOTION CAR RENTAL REVIEWS IN TURKEY

Green motion staff is great but always use shuttle service to car location while i selected in terminal

the only problem i had was waiting long time to get designated car.they explained the reason.the delay caused by one customer who didn't return the car on same time.

Very grateful, great attitude

bad signage, hard to find, tons of paperwork to fill out, ineffective check-in/out

GOOD

Waited more than 40 min to pick up the car

No

During pick-up, the staff didn't inform us that there was a card for exiting the airport parking in the registration document, and it was taken away by the staff. We found out about the card only at return and had to pay a fee. The staff handling the car return spoke only Turkish, using a translation app which led to communication issues and misunderstandings. They also didn't inform us about potential extra charges, which felt quite bewildering.

I didn't receive the deposit money yet

Nice car regarding to my requirement, but the counter stuff tried to take advantage of me to sell me things in a very large amount compared to the market price and this behavior is uncomfortable for customers as the first meeting upon receipt of the car

Buyer if you improve the returning back of the insurance money. I mean if possible in the same time of returning the car.

Great

Every thing good

The lady on the Sabiha reception was great

Its smooth and reliable

Thanks for your service

Thanks

Special thanks to the counter staff

We reserved an “intermediate” size car online. The guys at the counter at Sabina Gokcen Airport in Istanbul had a good attitude. They offered to provide a diesel car instead of gas, to save on fuel. We agreed. Separately, we asked if we could extend our rental from 3 days to 4 days. Green Motion COULD NOT EXTEND OUR RENTAL FOR ONE MORE DAY which seems like a no-brainer that other rental companies do all the time. They said we’d have to return the car and re-rent it if we wanted to extend the rental. We will not spend the extra time to do this. I will look for a car from a different company in the future for this problem alone. When we got to the lot, they personnel at the lot lined us up with a diesel car that was a “compact” size. We had to insist that they give us the class of car we reserved. We showed them our paperwork from the desk, they complied and gave us an intermediate sized car. Please don’t make me have to stand up for myself again. Green motion seems sleazy if they fail to provide what I reserved. All other details of the car rental we’re fine.

Booking online was smooth and we got what we wanted. Thumbs up to easyrentcars.com.

I originally rented a Nissan Qashqai, but was given a Ford SUV instead, which had plenty of space. The service was enthusiastic, they brought the car promptly and conducted a thorough inspection of all parts. They informed us to refill the fuel and reminded us of some important points without pushing additional insurance. At drop-off, they inspected the car immediately and signed the confirmation slip in a short time.

There should be staff holding signs at the airport for pickup. The car pickup location is a bit far from the airport.

I had full insurance coverage After accident I provided police report and they said since i dont have copy of other car insurance paper i cannot use my insurance coverage!!!!! This was not my fault at all They cheated me and charged my credit card twice with fake signature they put on transaction reciept on my behalf... when I complained they forced to return one of the charges

Everything went smooth. Counter person was really helpful. Car was clean and new.

Very bad service, because I tried to speak to someone while I am dropping off the car but they don't have any one speak English or Arabic.

They Gave me a five seater car, because -as they said- the car they supposed to give me involved in accident. I paid for 7-seater car!!!!!! We were 6 people. I made my reservation more than 3 months ahead.