FOX RENT A CAR CAR RENTAL REVIEWS

I had just returned a car to pick this car up and had to wait in a long line for over 30 minutes. Other than that it was smooth from that point.

Right now I’m alil confused on why I have been charged from this company and the car rental place!

The car was not cleaned when we got it. Rings from a drink and it smelled horrible. It smelled liked someone peed in the car. The car was also a old crappie car. Will not recommended them. The wZit time on the shuttle and time to get the car was over 70 minutes.

Took a lot of time. Kept wanting me to upgrade.

Seemed to be a smooth processing

A very long line at the counter. The process at Fox could be a little more efficient. The car was decent enough, and we had a pleasant drive, except that the car was a little wobbly and unstable during windy conditions.

Smooth experience.

The car was not great... some parts didn’t work. The trunk was damaged so we had to lift the door to be able to close it after opening. The attendant was not very helpful with answering questions and helping out upon pickup

Great price and customer service

Never showed for pickup. Said they closed at 9:30 so why would they allow a reservation at that time? Also at the time of booking hours were 24, then the changed them without telling us. So I was left stranded at the airport. Could not reach them by phone and tried calling since 9:20 pm. Will never use fox again. They didn't even apologize for their error. Poor customer service!

Quick to respond when I reported this issue

very nice

very nice!!!!

very nice!!!!

When I usually rent a vehicle it is either brand new or just about brand new. This vehicle was a 2018 with 54,677 mi. The inside windows mirror and the outside windows and mirror were just plain filthy. I will have a hard time going back to a fox rental.

Always terrible

This was a terrible experience I will never use this again. I rented a Ford Explorer for a ski trip be I needed four wheel drive and space for gear. When I got to fox they said they don’t have any 4X4 and gave me a minivan and the guy at Fox couldn’t have cared less about how that would effect the trip. We ended up having to pay to take a bus because nothing without four wheel drive is aloud up the roads when it snows.

Great counter service.

Fast and easy process.

Professional and kind customer service.

Simple and easy process.

Didn’t get a midsized suv, none were available instead got a car, which was roomier than expected.

Did not have the car I signed up for but compensated me for the change.

Paid for a Lyft to Fox and unfortunately pulled out the wrong credit card after that they wouldn't let me change cards or rent from them again until the next day. Poor policy for travelers especially when it's a mistake.

The quality of the car was poor.

We ended up needing to take an Uber to their offsite location because the shuttle didn't arrive after waiting 45 minutes.

Finally I had a great experience at Fox the counter agent was magnificent, she used my name and was very welcoming and gracious.

Always a great experience

Loved how easy it was to pickup my car and even easier to drop off the car.

my fight was delayed over 5 hours and I needed to cancel my car , Easyrentcars not only helped me do that they also found me another rental with no probables or extra fees. This is my new car rental service. Thank you guys for the great service!