So far very good. The personnel texted me on arrival on car delivery time. And true enough, the car was delivered on the time that I requested. The entire process completed less than 10 minutes.
About QEEQ:10.0/10
Always easy to find the car that you need and a trusted partner.
Difficult to find the rental spot as it was not clear on my booking that I had booked through merge.
In addition, it took a long time to complete the PayPal process and an easier and more efficient process for taking the deposit should be put in place.
Handover was easy and good.
My credit card was charged twice and before i even noticed that Azid contacted me, informed me about the issue and transferred the money back immidiately! Nice service.
No storefront, but the company contacted two days in advance to arrange pickup. Late return was allowed, and after returning the car, I stayed near the airport. The staff was very thoughtful and let me park the car at the hotel so they could collect it.
confusion on pick up, long wait, language issues. Similarly on drop off, not there at agreed time, concerns on catching flight due to long wait and return of deposit, etc
Mr Azuan is awesome. He contacted me 2 weeks before my trip. He was very clear on the steps and procedures. The car was superb. It was super clean and in superb condition. Fresh out of the oven.
About QEEQ:10.0/10
Price drop didnt had any effect. As the price didnt really drop. The booking was smooth.
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Alison Teh
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