The car we got was the make and model we booked. Though the car was a bit not so perfect in both internal and external condition, safety and reliability were satisfactory. No extra insurance was sold to us over the counter after I showed them my AXA additional cover that I bought together in my booking.
About QEEQ:8.0/10
Not only the price is competitive but also reminder they sent to you before picking up and dropping off your car.
They try to sell insurance when picking up the car, even after clearly being informed that insurance was already purchased in China, and they still waste time promoting it.
quick and no-fuss pick-up and drop off for the car. the staff was very straightforward and showed all visible scratches and dents on the vehicle body, demonstrated all functions are working properly, like the signal lights.
About QEEQ:10.0/10
price protector was good and saved me $4 extra dollars. easy to use and nice overview on the pricings and vendors available
“Good value but very difficult in finding the agent at the airport to get the car.”
About Keddy by Europcar:7.7/10
It was very difficult to get this car rented as I walked around the airport and did not see a counter for them. Luckily I went to the tourist info center and they called and I found the agent. Again very time consuming and difficult to get someone. Upon returning the car, I called in advance and had to wait for someone to arrive at curbside of the arrival area.
“Brand new car, clean, smooth drive and very good pickup/drop off service.”
About Keddy by Europcar:10.0/10
I was charged late evening hours even though it was just 8:15pm while regular hours were until 8pm.
I feel 8pm is considered too early as most places I rented car has regular hours until 10 or 11am.
In this consideration, suggest you consider refund of the same.
The car given to me was an upgrade from a Proton Persona to a Nissan Almere. Power and handling was lacking but it was good enough for a point to point car.
About QEEQ:10.0/10
Booking process was seamless and easy. It was smooth and the prices were reasonable as compared to booking directly on the suppliers website.
We got a Nissan 5-seats X-trial instead of the Honda CRV 7seats we ordered. The car seats are full of stains, especially the back row, don't even feel comfortable placing our personal belongings on it. Fortunately, no one needs to seat in the back row. The customer service was better than expected after reading many negative comments about them online. No proper instructions on drop-off point, the staff said to search KLIA airport blok D in google maps but it cannot be located!
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S.Cheung
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