The rental fee for Touch 'n Go provided by the company is a bit high, but everything else was great. Both the car pick-up and drop-off process were smooth.
“Great experience with QEEQ & ASIA CAR. Pending insurance claim, it will be perfect if it goes smooth”
About ASIA CAR:9.0/10
The rentaled 7 seater Serena was like new and in tip top condition. The representative from ASIA CAR was detail and helpful. Would recommend ASIA CAR and will be using them again on my next visit.
About QEEQ:10.0/10
QEEQ.COM provides a wide range of vehicles form different suppliers and detail information given. Representatives from QEEQ.COM is responsive through email and provide the necessary details required.
This is the first ever bad experience i had when i return the car to ASIA CAR. when i was arrived at the airport and calling the staff come over to collect the car but called them 5 times nobody pick up the phone and 20 minutes later one staff pickup the phone with her low tone voice can`t even hear what she talking about .finnally she came over to the car and i told her i have a tight schedules and i haven`t return the gasoline to FUll level.and i said i can paid the sum of (HALF TANK) gasoline here, it just only take RM 50 to RM 70 in everage, but she said i have to paid Rm 130 in total as a penalty. I have not get any decriptiuon from the staff of the penalty in gasoline before i departure .
Staff was really helpful and responsive. Also proactively reminded customers on liabilities so that it’s clear if an incident happens. However the condition of the car dampens the positive experience.
Terrible experience. I notified the car rental company one day in advance to extend the rental because I couldn't return the car on time the next day. The company didn't discuss it reasonably and directly threatened to report the car missing if it wasn't returned on time.
After six months, they still claim there's an unresolved traffic violation. There are many hidden issues, and I suspect they are causing trouble on purpose.
Excellent service. When returning the car, the staff member noticed we had a lot of luggage and personally drove us across the border. He even gave us directions during the trip. Really nice!
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