From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5867378305
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5867378305
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CAR RENTAL REVIEWS ON ALAMO AT TORONTO PEARSON AIRPORT, YYZ

Average rating on Alamo at Toronto Pearson Airport: 9.1 /10

C.CHAN

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Full Size | Chevrolet Malibu or similar
Reviewed: Wed, Sep 11, 2019
“Good”
About Alamo: 9.0 /10
NA
About QEEQ: 8.0 /10
NA
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Isabel Grace

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Reviewed: Wed, Jul 31, 2019
“Toronto-Ottawa-Montreal”
About Alamo: 8.0 /10
Overall satisfied, except the staff refused to help (or teach) how to install a baby seat, which was a bit frustrating. They said it’s explicitly not included, but spending over half an hour trying to figure it out ourselves in the parking lot was quite uncomfortable.
About QEEQ: 10.0 /10

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Wed, Jul 3, 2019
“Hassle free car rental booking app and real live dealing with Alamo”
About Alamo: 7.7 /10
The car shake a bit when I slowed it down on highways going around 100-120 km/h. I believe it needed a service but overall experience was good.
About QEEQ: 8.0 /10
I don't think price drop protection kicked in for my booking but it surely gave me a peace of mind which I appreciate.

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Full Size | Chevrolet Malibu or similar
Reviewed: Wed, Aug 7, 2019
“Smooth and Easy”
About Alamo: 9.7 /10
The car was brand new, clean, and easy to access. The gentleman at the desk was friendly and helpful.
About QEEQ: 10.0 /10
Booking was smooth and billing was timely and accurate. Anything that is easy with travel is a win for a family of 5.

Tamer Ayad

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Medium SUV | Ford Edge or similar
Reviewed: Wed, Aug 28, 2019
“Great experience”
About Alamo: 9.7 /10
Great service and understanding of the staff as usual. They gave me the choice of car during the pick up and were very informative and fast. During drop off they were also fast and cooperative.
About QEEQ: 10.0 /10
Very easy responsive. My flight delayed so I wrote to them asking to postpone the pick up and keep the reservation which they helped me with

Blair Ramsden

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Reviewed: Tue, Jul 9, 2019
“Toronto Location”
About Alamo: 2.0 /10
Dissatisfied. The app didn't inform me that the second driver had to be at least 25 years old. My child is 22 with 4 years of driving experience, but they were not allowed to be an additional driver. As a result, I had to return the car 4 days early and it caused a lot of inconvenience!

E.BERNARD

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Economy | Chevrolet Spark or similar
Reviewed: Tue, Aug 27, 2019
“Parfait”
About Alamo: 10.0 /10
Le personnel d'Alamo à Toronto m'a fourni une voiture d'une gamme supérieure sans surcoût. La prise en charge a été hyper rapide (15' entre mon arrivée au comptoir et mon départ de l'aéroport). Le retour à l'aéroport de Montréal s'est passé encore plus vite (5' maximum). Le seul petit bémol est qu'on m'ait proposé une option 0 reste à charge en cas d'accident alors qu'il me semblait avoir déjà une assurance complète mais ça ne coûtait que 4,99 CAD par jour donc je l'ai pris pour être sûr. Vraiment une excellente expérience de location. Je recommande vivement Alamo.
About QEEQ: 10.0 /10
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A.Leclercq

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Intermediate | Hyundai Elantra 2 Doors or similar
Reviewed: Tue, Aug 20, 2019
About Alamo: 9.7 /10
Temps d’attente un peu long au comptoir National/Alamo a cause du manque de personnel. Véhicule correspondant largement à ce que nous avions commandé.
About QEEQ: 10.0 /10
Efficace, informations claires et précises. Pas de mauvaise surprise !

Philip Po

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Medium SUV | Ford Escape or similar
Reviewed: Thu, Oct 10, 2019
“Nice & Smooth”
About Alamo: 9.7 /10
Very smooth and just little things about the insurance. I bought the extra for insurance. Don’t understand why they kept saying I still have to buy another one..
About QEEQ: 10.0 /10
N/A

Morton Joule

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Reviewed: Thu, Oct 10, 2019
“Within Ontario”
About Alamo: 10.0 /10
Reliable
About QEEQ: 10.0 /10

I.Katrafilova

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Economy | Chevrolet Spark or similar
Reviewed: Sun, Sep 1, 2019
About Alamo: 10.0 /10
We are so happy with the service of Alamo in Toronto. We received free upgrade for better/newer/bigger car of the price of the GPS which was great. Everything went smoothly
About QEEQ: 9.0 /10
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Joanne Spencer

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Reviewed: Sun, Oct 13, 2019
“Toronto - Waterfalls”
About Alamo: 10.0 /10
Forgot my bag in the car during return, the staff immediately helped retrieve it! Very grateful!
About QEEQ: 10.0 /10

Berg Onions

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Reviewed: Sun, Jul 28, 2019
“Toronto - Niagara Falls - Toronto - Thousand Islands - Ottawa - Montreal”
About Alamo: 8.0 /10
No major issues

A.Abu Sheikha

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Full Size | Chevrolet Malibu or similar
Reviewed: Sun, Jul 14, 2019
“Pretty transparent and easy process”
About Alamo: 10.0 /10
The staff were so nice that they upgraded our car.
About QEEQ: 10.0 /10
User friendly platform even though the prices are not impressively competitive.

Laurel Ellis

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Reviewed: Sat, Sep 28, 2019
“Toronto-London-Toronto”
About Alamo: 10.0 /10
The rental company is very generous overall and does not fuss over the model of car or fuel level.

OJ

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Medium SUV | Ford Edge or similar
Reviewed: Sat, Aug 24, 2019
“Excellent Service but the choices of car was limited”
About Alamo: 8.3 /10
I had been using EasyRentCars / Alamo bookings for over 3 years on multiple occasions globally, primarily for North Americas. I had reserved Ford Edge equivalent, but when arrived was given a choice between Mitsubishi Outlander I believe and Jeep Cherokee, both choices were not as previous experiences I found the space much more compact as previously I had the new Ford Edge and on an occasion Jeep Wrangler. Driving Experience of the car provided was sub-par. Service from the Front Desk was outstanding, all the members of the team were very friendly and polite, easy to deal with. They tried their best to check other cars that would qualify for the same price, but had limited options.
About QEEQ: 8.0 /10
Great platform, not only I use myself everywhere I travel but also recommended to many family members. The vendors need to be more honest in terms of car options available in stock. This would adjust customers' expectations much appropriately.

S.Rashid

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Large SUV | Chevrolet Tahoe or similar
Reviewed: Mon, Jul 22, 2019
“Overall it was a good experience”
About Alamo: 10.0 /10
Alamo did a great job of catering to our needs. At the time of return, there was an issue on the payment that was swiftly resolved without any undue delays. Considering I was with my infant daughter and pregnant wife, this was a big deal for me. Mr Rai at the Alamo office was extremely accommodating and is a good guy.
About QEEQ: 8.0 /10

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Medium SUV | Ford Escape or similar
Reviewed: Mon, Jul 15, 2019
“Smooth and hassle free”
About Alamo: 9.7 /10
Alamo is always a good choice. Their vehicles are new and clean and prices reasonable. I will use them again.
About QEEQ: 10.0 /10
I was pleasantly surprised how easy it was to book through EasyRentCars. I got a good deal. I will use them again always. Keep up the good work.

AC

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Medium SUV | Ford Escape or similar
Reviewed: Mon, Jul 1, 2019
“Thanks Alamo! Appreciated the car and the service!”
About Alamo: 8.0 /10
Really appreciated the VW Tiquan. Spacious for the category chosen. Was in good condition and clean.
About QEEQ: 8.0 /10
A good booking platform. Was easy and quick to use.

M.Rahal

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Compact | Nissan Versa or similar
Reviewed: Mon, Aug 12, 2019
“Over all was great. Easy and quick and clear”
About Alamo: 9.0 /10
Car was great, pick up location very easy. Very quick process. The only negative comment is about the staff at the counter during pick up. Not professional and not helpful.
About QEEQ: 9.0 /10

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