CAR RENTAL REVIEWS ON ALAMO AT SAN FRANCISCO AIRPORT, SFO

Generally satisfied, has Chinese service, convenient pickup and dropoff.

Very convenient

We screened many companies before our trip and finally chose Alamo. It turned out to be a wise decision; Alamo offers great value for money.

The prices are relatively cheap, but there are many people in line, significantly more than other companies, so it takes some time to wait. Picking up and returning the car is very convenient, the staff takes a look and gets it done in a minute!

Good service, quick return process! Highly recommend, I will use Alamo again next time.

Service is decent, but they still push insurance. It's confusing to understand what's covered and what's not. The car was in excellent condition.

The self-service car rental machine is very convenient to use.

We booked a Jeep Grand Cherokee or similar model, but when we arrived, the staff said there were no Grand Cherokees available and gave us a Hyundai Santa Fe instead. However, we saw a Grand Cherokee parked at the exit. We specifically told customer service that we needed a car for Death Valley and Yosemite, but they didn't give us the Grand Cherokee and instead recommended an upgrade for an additional $30 per day, which we refused. On the way to Las Vegas, the weather was very hot, and the car's RPM would exceed 3000 every time we accelerated slightly, forcing us to stop frequently. Moreover, when climbing the eastern entrance of Yosemite, the car nearly didn't make it, with the RPM close to 4000, scaring us quite a bit. We've rented from NATIONAL and AVIS before; the cars were always in great condition and matched the models on the website. This time, the experience wasn't great, which might be a case of 'you get what you pay for'. Buying directly from the rental company's website is almost twice as expensive, so I accepted it. I won't choose ALAMO again.

The vehicle broke down midway, but the company promptly provided a replacement.

Fairly smooth and quick with no incidents.

I often book with Alamo, it's pretty good.

Not bad, will choose it again in the future

Trustworthy!

Very satisfied with the service

I picked up the car in San Francisco and returned it in Las Vegas. Although my English is poor, the rental company provided excellent service. The process of picking up and returning the car was fast and convenient. Very good experience.

Overall, this company offers good value for money. They provide a free additional driver, but they kept insisting that I add insurance, saying QEEQ is just a travel company and can't cover their car insurance. I kept refusing, and they were not happy, speechless!

Excellent

Although not the biggest rental company, the service is top-notch! A very good company. Will choose them again next time!

See the comments below

It's my second time renting a car. Just avoid buying unnecessary services.