The pickup process was really fast. Staff gave useful information about the car.
About QEEQ:8.0/10
Good app! Please, consider making more deal with other partners apart from providers in airport to expand the business and accessibility for someone who is not renting from airport area.
There is only one counter at international building in Phuket airport. But I’ve landed at domestic so I need to walk across the building when pick-up and drop-off which is not convenient with the luggage.
I rented the car on August 23. The advertisement mentioned that there are Chinese-speaking staff and services, but when I arrived, only one person could speak Chinese, and he was sick, lying on the table without saying much. When pressed, he only said a few words. The rental office was close to where we stayed, yet we had to find our own way to pick up and return the car. Overall, the car rental experience was not very pleasant!
I had an appointment at 9, but I arrived at the airport early. They start work at 8 and were there to help me with the paperwork right away. I had printed out my translated driver's license and the order, which I accidentally misplaced at the airport, but it was no problem. They clearly explained the driving precautions.
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