KEDDY BY EUROPCAR CAR RENTAL REVIEWS IN THAILAND

I'm getting the exact car model (Nissan Almera) that I booked through the website. The car is spacious enough to cater 5 adults and one small kids. Moreover, the staffs were so friendly and efficient where the car pick-up and drop-off time is really fast which is beyond my expectation. I will definitely come back for Europcar again!

Excellent condition of the car and smooth process.

Excellent

counter need improve

nope

Good service

Good application and fast respons

Sort of 'upgraded' from BRV to Innova, more spacious but of course more fuel consumption too. Car was a bit old but well functioned. Return was quick but waited about 30 minutes to get the car.

Like: Good car with little mileage driven ..
Dislike: GPS didn't match was outdated .. had a lot of lag and adress typically took a lot of satellite search ...

Good services, the car is very new.

Keddy รับรถกับ Europecar ,จองราคา mirage ได้ yaris ativ คุ้มดี รถใหม่สะอาด staffให้ความช่วยเหลือดี

จองง่าย มีส่วนลด

The staffs were quick checking me in and out.

The attitude was bad, and they overcharged me 300 yuan.

車両はグレードアップしていました。貸し出し時に地図が欲しかったです。受け取り場所と返却馬車は同じだったのですが、前の道路が一方通行のため、たどり着くのに苦労しました。

Extremely disappointing rental experience. I was promised a four-door, five-seater car, but they gave me a two-door car at pickup! The back seat was practically for dogs! Requested a change, but they said no other cars were available. Never renting from this place again.

waiting for my refund of my deposit

Due to a long wait for the visa on arrival, I reached the car rental counter around 22:00 instead of the originally planned 19:00. The staff initially wrote the pickup and return times as 19:00, which I corrected upon noticing. The car was not fully fueled, and when I pointed this out, the staff either didn't understand or pretended not to. They still marked the fuel level as full on the rental form. Given the late hour, I chose not to argue further.

Better information about location of pick-up area is highly appreciated. You should even inform that it is difficult to find petrol station close to the airport.

2 hour wait...refused to upgrade me to larger cars that were onsite and available. Made us wait 2 hours past my booking time. also counter is located in a tent outside the terminal

Counter services need to improve

N/A

Few people in line, got the car quickly

Nil

Nil