“Gave Hatchback or similar in place or Sedan or similar”
About AVIS:8.0/10
Dear Avis company, Everything was good from your side, however I booked Sedan Car or Similar but Avis gave me Hatchback car or similar, In Hatchback car rate are cheaper. Kindly Issue me some refund
The service people at the pick up were rude and unfriendly since 2 women were picking up the car! To the men in front of us they were more than friendly including giving free upgrades! Vehicle had to be taken back after 6 days due to technical difficulties! Had to drive to two different cities to accomplish this! Frustrating!!
The rental process was very simple with no hidden tricks. Just bring all the required documents and go to the counter to present them and pay the deposit as instructed to pick up the car.
This is a scam company. They force you to buy insurance without informing you. Do not choose this company. This is the first time I encountered such an issue after renting cars numerous times in the US, Canada, and abroad. The final bill was higher than the online estimate because they claimed I bought extra insurance, which I never did. When I picked up the car, they just handed me the keys and the contract, asked me to sign, and never mentioned anything about insurance. The whole process took one minute. In my previous rentals, if they wanted to upsell insurance, they would at least ask me. This time, they didn’t say anything, just had me sign the contract, then the Indian guy made a few marks on the contract, but the copy I received was blank, I remember clearly. This is practically daylight robbery.
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Andrea Conrad
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