NATIONAL CAR RENTAL REVIEWS IN TURKEY

The staff at the airport counter had a very poor attitude. They initially said there were no cars available and only after a long discussion did they rent us a car.

The attitude towards Chinese people was very poor.

When picking up the car, the staff directly printed the contract and gave it to me to sign. I asked the staff, I booked for 1428 RMB, why is it now 1774 lira? They said the extra 300-plus was all taxes and that my booking through Zuzuche did not include taxes. I believed them. After I returned home, I asked the customer service of Zuzuche, and they told me that the additional charge was for insurance. Damn! The car rental company never mentioned anything about additional insurance! I finally understood that they completely took advantage of our lack of Turkish knowledge to add insurance arbitrarily! Everyone, please be cautious and don't fall into their trap!

The pickup instructions on the app are incorrect. The process is handled at T1, and the car pickup is also at T1, right at the airport arrival exit. It's not at T2 as shown in the navigation. Luckily, I checked the reviews beforehand. Both pickup and drop-off are very convenient and efficient. The staff are very professional.

No one was in the office, waited a long time for someone to arrive.

The actual cost was significantly higher than the booking cost

Overall, it was quite good!

It's okay.

No one was at the counter, had to call and wait for a long time.

Do not use QEEQ to book a car! After booking, the rental company charged me again, and QEEQ refused to refund or compensate me. I lost 50% of my order amount.