CAR RENTAL REVIEWS ON CHIC CAR RENT IN BANGKOK

The car was inspected in person and the results were recorded. They clearly specified the fuel type and provided written instructions. They also offered an upgraded model.

I rented a car from this company. When I picked up the car, they didn't allow me to inspect it before signing. The car had already driven 100,000 kilometers, and the seats and interiors were dirty and worn out. What's worse, the brake pads were dangerously thin, and braking caused a loud screech. The main issue came when I returned the car. Despite driving very carefully and holding a local license, the staff used a flashlight to find a tiny cut on the front left tire and demanded 5000 for it. I argued that if I had caused it, how come there were no other scratches or damages? They insisted it was part of the policy to charge 5000. I suggested that maybe their initial inspection missed it because the cut was so tiny it was barely visible. When they showed the car inspection report from the pickup, it indicated scratches on three of the four tires, except for this one. I didn't buy full insurance, so they insisted on the payment. This appeared either as careless inspection by Thai staff or a deliberate scam since they knew I didn't have full coverage. They deducted the money from my deposit. I refused to accept this unfair charge and demanded compensation.

There were very few people both when picking up and dropping off the car, no need to queue. Communication was smooth, which was helpful since renting a car is simple. They reminded me that the full insurance doesn't cover the tires.

Satisfied

Arrived an hour early and the car came shortly after waiting a bit.

Easy to locate

Quite good, satisfied.

Unacceptable

The staff said adding an additional driver would cost 100 THB per day when picking up the car. Fortunately, no extra charges were applied when returning the car.

Terrible company, they charged money for no reason. The Nissan Teana with license plate number 361, this awful company is here just to scam people.

The staff was quite friendly and efficient. The return process took just one minute. There was an error in my booking time, but the company allowed me to pick up the car approximately six hours earlier and return it an hour later. Great service.

Detailed explanation, quick paperwork, good car condition, clean

The car was brand new, but unfortunately the rental company gave us a brand new vehicle with a red number plate (in Thailand, red plates indicate vehicles that haven't completed the tax process, and can only be driven in specific areas and not between 6 PM to 6 AM), which led to a fine from the police. Due to communication issues, the police didn't provide me with the necessary documents for proving this, and the rental company refused to reimburse the fine. Poor experience.

Very pleased with counter staff, got bonus of upgrade to Honda Accord.

Very convenient to connect with the car rental directly after getting off the plane.

Waited 20 minutes to get the car. No receipt was given when we returned the car.

Like: Excellent service and flexibility Had a last minute changes to return car at BKK instead of DMK, and no extra charges is needed. Was late for check in and staff was waiting at arrival for me to hand over the vehicle before I rush to check. Highly recommended.

Fast pick-up and car exchange process. They didn't say anything even though I was slightly late returning the car. However, I couldn't find a gas station at the airport and returned the car with a 5/4 fuel level, resulting in an $800 charge.

Easy pickup and drop-off, relatively new vehicles, excellent service.

Couldn't upgrade the car even with extra payment