CAR RENTAL REVIEWS ON CHIC CAR RENT IN BANGKOK

The staff kept asking for a tip and asked me if I liked marajana. I think that tell you all you need to know. Awful and I’m still waiting for my deposit back.

A good experience. Thank you.

New cars, good service

They didn't inform us that smoking in the car was prohibited and fined us.

Very satisfied with the service. During the drive, I had a flat tire, and the repair personnel arrived within about 15 minutes after calling. Very efficient!

I needed to extend the return time, so I contacted the staff on the website. They asked me to contact the counter, but since I don't speak the language, they helped me by contacting the counter themselves.

So far, it's one of the best car-rental providers at the Suvarnnabhumi airport.

Very friendly and easy-going staff, helped to process my documents efficiently and explained the rental agreements clearly. Went with staff to pick up the car that's parked near the terminal door (no need to walk far), did some quick checks to mark any existing faults, and was on my way. The return was a bit confusing due to the instructions given - I thought I needed to find car park 7, but after a quick call, i found out it was actually Door 7 (they call it "Entrance 7") at the Arrivals Hall (the same area where I picked the car up from, where their car rental booth is). I might have misread the info, but I guess they could have written it clearer or just told me to drop off near the same area I picked it up, since based on the address written, I don't know what "floor" or "entrance number" i was at during my arrival. But other than that, the drop-off process was smooth, and the staff cheekily asked if I "got into any accidents" before letting me sign off that the car was returned with full tank, without any (new) damages. Overall, I would definitely rent with Chic Car Rent again.

Easyrentcars lived up to its name. Everything was very smooth and easy, and prices very competitive. Will definitely use again.

The customer service attitude was mediocre, they seemed indifferent.

Professional service and high efficiency.

I'm japanese. japanese . It would have been nice to have a Japanese car installation manual. I wanted at least an English manual. (In Thailand)

Good

Poor car condition.

Counter services need to improve

The counter staff are nice and friendly.

Due to booking transition error, it took about 2 hours to pick up the car with Easyrentcars.com help. And because of busy season, the normal sized SUV was provided to me. On this trip, I was alone, so ... very ? too? spacious. In country side area, mileage was 12.5 km/l (91). Thinking of Thailand gasoline quality....huum I don't know good or bad. Anyway, counter staff was very polite.

I received the confirmation message (double booking or no) from Easyrentcars.com 2 days before, on the rent start day, at counter... staff said " Easyrentcars.com cancelled your booking. " I phoned your customer service, and I got great help from staff.

Great service

After returning the car, it started to rain heavily. The staff at Chic drove us back to the hotel, which was very touching.

Excellent cars

Rude staff on Pick up, car still full of last customers rubbish. Tires bald, dangerous and down about 5-7psi each ( note that customer is responsible for tires shpuld there be an issue ). Car ODO showed around 45,000km but sounds and drives like it has 245,000km on it.

Excellent, cheaper than any other platform by a long shot - I will only use EasyRentCar App from now on. I dont think the Rental companies like the heavily discounted prices sometimes close to 50% less ( with first time use promo codes added ) keep us the lower honest pricing !

Pick up at BKK was very slow