CHIC CAR RENT CAR RENTAL REVIEWS IN THAILAND

They didn't inform us that smoking in the car was prohibited and fined us.

The service is okay, but there's no Chinese service. Fortunately, I understand some English; otherwise, it would have been impossible to manage. The main issue is the rental policy, which feels like a bully contract. Initially, I booked to pick up the car in Chiang Mai and drop it off in Bangkok, so there was an extra fee for returning the car to a different location. Due to a change in plans, I switched to picking up and dropping off at the same location in Chiang Mai, but despite multiple attempts, the extra fee wasn't refunded. I find this unreasonable!

So far, it's one of the best car-rental providers at the Suvarnnabhumi airport.

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The customer service attitude was mediocre, they seemed indifferent.

Professional service and high efficiency.

They gave us an old model Civic and refused to change it, saying we could file a complaint. Very bad service.

Communication was difficult

I'm japanese. japanese . It would have been nice to have a Japanese car installation manual. I wanted at least an English manual. (In Thailand)

friendly and helpful staff, easy communication

Staff don't have service mind when we drop a car whatever not arrive time to we request to return but staff informed us to return car within they working hour, it cause of we lost some benefit rental time.

Friendly staff. easy to find pick up location and drop off. Superb service.

User-friendly, easy to navigate site.

Poor car condition.

Car was good for trip. Returned two days early but no refund, not happy for this.

Not much to say, not a single problem with the car. Great experience! The only difficulty we went trough was the language. Sometimes it was difficult to understand each other during the pick-up process

The biggest problem is that they do not have a desk on International Terminal. International guests must work to their desk at the Domestic Terminal. The car/service is OK. PS: Phuket government is fixing / upgrading the roads, so it is really crowded sometime.

Convenient

After returning the car, it started to rain heavily. The staff at Chic drove us back to the hotel, which was very touching.

Rude staff on Pick up, car still full of last customers rubbish. Tires bald, dangerous and down about 5-7psi each ( note that customer is responsible for tires shpuld there be an issue ). Car ODO showed around 45,000km but sounds and drives like it has 245,000km on it.

Excellent, cheaper than any other platform by a long shot - I will only use EasyRentCar App from now on. I dont think the Rental companies like the heavily discounted prices sometimes close to 50% less ( with first time use promo codes added ) keep us the lower honest pricing !

Pick up at BKK was very slow