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+56-226665927
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+57-6017940262
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+52-7449800692
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+64-99508740
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+51-17009061
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+66-25088458
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+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
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00308 491 0209
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+1-8007618913
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Find Your Budget Car Hire at Izmir Airport

CAR RENTAL REVIEWS ON BUDGET AT IZMIR AIRPORT, ADB

Average rating on Budget at Izmir Airport: 8.5 /10

Mandy Hawthorne

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Reviewed: Wed, Oct 9, 2019
About Budget: 2.0 /10
They made things difficult on purpose. It took two hours to get the car at the site; if you wanted to get the car immediately, you had to pay extra for an upgrade. Five to six groups of Chinese people who arrived around the same time also faced the same issue. We had a reservation and paid in advance, so why couldn't they prepare the car ahead of time? It felt like we were renting last-minute. I had to stand in line three times before finally getting the car. They claimed that a foreigner in Izmir spoke Chinese, but he was just a figurehead who got flustered at the sight of female customers.
About QEEQ: 10.0 /10

Bernice Virginia

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Reviewed: Wed, Feb 27, 2019
About Budget: 2.0 /10
The deposit was charged to my credit card instead of being pre-authorized. The money was charged, but after the car rental, the deposit could not be refunded. They required a bunch of international remittance information, which I completely didn't understand and wasn't explained to me. They just said the money couldn't be refunded and then laughed and watched videos on their phones with their colleagues. I missed my flight due to negotiating this issue! Budget's service was good during pickup, but their service after drop-off was really lacking. Be cautious when choosing them.

Augus Toby

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Reviewed: Wed, Aug 14, 2019
About Budget: 10.0 /10
Specially
About QEEQ: 10.0 /10

Linda Nancy

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Reviewed: Tue, Jun 25, 2019
About Budget: 10.0 /10
They routinely asked if we wanted insurance. When we declined, they didn't press further or unexpectedly add insurance clauses. Very straightforward.

N.Abutarboush

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Compact | Fiat Egea or similar
Reviewed: Tue, Jun 11, 2019
“It is good”
About Budget: 7.7 /10
The counter clerk gave me the wrong car and charged me full price for it. Then he rectified the mistake and refunded the money on my card. I ended up losing some money on the exchange rate.
About QEEQ: 8.0 /10

Oleh

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Compact | Fiat Egea or similar
Reviewed: Tue, Aug 20, 2019
“Быстро, качественно, но немножко запутано”
About Budget: 8.0 /10
Все было быстро и качественно. Но, стоит в информации четко указать, что офис находится в domestic terminal. Больше всего времени ушло на поиск офиса. Но процесс получения и возврата действительно быстрый.
About QEEQ: 8.0 /10

Ulysses Terry

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Reviewed: Thu, Oct 10, 2019
About Budget: 10.0 /10
Good, the process was very quick.

Veronica Defoe

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Reviewed: Thu, Nov 8, 2018
About Budget: 6.0 /10
We actually rented a Volvo XC60 or a similar car, which falls under the luxury car category. However, when we arrived, we were given a Skoda Octavia. After expressing that this car is not of the same class, the store refused to change the vehicle. While inspecting the car, we found that the side mirror was broken. Only then did the store agree to switch the car, which was a complicated process that took over two hours. We requested an extension for the delay, but the store refused. They replaced it with a Volkswagen Passat, which we also pointed out was not of the same class. The store claimed there were no other cars available, so we had no choice but to accept it to avoid further delays in our trip.

Jane Pullan

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Reviewed: Thu, Nov 15, 2018
About Budget: 2.0 /10
Double billing, very chaotic

Athena Zechariah

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Reviewed: Thu, Jul 4, 2019
About Budget: 10.0 /10
Good

A.Alhazaa

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Premium | Mercedes-Benz C Class or similar
Reviewed: Thu, Jul 25, 2019
“Pay More get less thanks to budget”
About Budget: 7.0 /10
They promised to keep the car waiting for me (as the payment already made in advance) but when I arrived they didn't have any car from the same category they downgrade the category from luxry to economy Clio and refused to refund the difference or give more days I paid 50% extra for economy car
About QEEQ: 10.0 /10
So helpful,fast& polite Thanks

Arthur Norton

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Reviewed: Thu, Aug 8, 2019
About Budget: 2.0 /10
It's okay

Jason Burne-Jones

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Reviewed: Sun, Jun 16, 2019
About Budget: 10.0 /10
Quick and easy car pickup, simple return process.
About QEEQ: 10.0 /10

Yedda Murray

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Economy | Citroen DS 3 or similar
Reviewed: Sun, Aug 4, 2019
About Budget: 2.0 /10
I was extremely displeased with the customer service attitude when picking up the car in Izmir. We arrived 10 minutes early, but he said it wasn't time according to the contract and we had to wait. Meanwhile, a mother and son arrived; the mother had booked the car but didn't have a translated document. The customer service was adamant that they couldn't rent the car without it and ignored them entirely, showing no willingness to help. The mother mentioned having the document electronically but needed to print it, and the customer service refused again, even though there was a printer right there at the desk. They had to contact their domestic agent to request help, but the customer service rudely refused to communicate, shouting 'I can’t call!' When we were picking up our car, the same customer service insisted that we buy insurance, stating that the insurance we bought through a domestic rental company wasn't recognized and was useless. Even our domestic agent's attempt to communicate with them was rudely rejected. This was the only extremely rude person we encountered in Turkey, and we were very upset and shocked. Is this really a world-renowned rental company?! When returning the car at Kayseri Airport, I was very worried about encountering such unreasonable customer service since we were returning the car three hours early. But the customer service there was very friendly and efficient. Despite a small accident where a local rear-ended our car, the procedure with the police and the insurance company was handled smoothly. He quickly checked the documents and inspected the car, and the process went smoothly. He even shook hands with us warmly when we returned the car, making us feel very welcomed. So, it's really a matter of individual behavior. Our complaint is specifically about the customer service at Izmir Airport, as they severely damaged the image of Turkey and the company!

Joanne Spencer

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Reviewed: Sat, Sep 14, 2019
About Budget: 10.0 /10
Pickup was very quick. I was worried about returning the car, so I went to the airport early. It took only two minutes to complete. Very convenient.

Jodie Vaughan

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Reviewed: Sat, Oct 5, 2019
About Budget: 4.0 /10
There was a guy who spoke Chinese at the pick-up location who insisted that the comprehensive insurance I bought was not good and tried to sell me their insurance. Almost fell for it. However, my insurance covered everything he mentioned. Although I canceled the additional insurance, I don’t know when I’ll get the refund along with the deposit. This might require additional communication later. When returning the car, the staff were cold, there were few of them, and everyone had to queue up. They even let foreigners cut in line.
About QEEQ: 10.0 /10

Devin Gunther

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Reviewed: Sat, Jun 1, 2019
About Budget: 2.0 /10
The attitude made me feel like I owed them money in a past life.

Marico Wagner

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Reviewed: Fri, Jun 21, 2019
About Budget: 10.0 /10
It's convenient to pick up the car; the service counter is right in the arrival hall.
About QEEQ: 10.0 /10

Joshua Stone

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Reviewed: Fri, Jul 19, 2019
About Budget: 2.0 /10
I booked a Volvo S60 but was given a Golf. There wasn't enough space for luggage, not to mention the comfort of the rear seats.

Barlow Pigou

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Reviewed: Fri, Aug 9, 2019
About Budget: 6.0 /10
Very satisfied.

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7693100200
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Service Code#7693100200

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