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00308 491 0209
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+1-8007618913
Live chat Email us Service Code: 4866901305
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4866901305
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CAR RENTAL REVIEWS ON EUROPCAR IN MUNICH

Average rating on Europcar in Munich: 8.3 /10

D.Engel

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Medium SUV | Jeep Compass or similar
Reviewed: Wed, May 1, 2019
“the car was great however i feel like they over charged me at the counter.”
About Europcar: 7.7 /10
I feel like the person at the counter ripped me off. 1- they told me beforehand that underage fee would be $70 however when I picked up the car he charged me $130 instead of $70 as he said that $130 is inc tax for an underage fee. thAT MAKES NO SENCE THAT $60 IS FOR TAX. 2-while booking i wrote that I'm going to a diffrante country and they told me that its no charge however at the counter he gave me another charge for that. REALLY UPSET!!!!!
About QEEQ: 10.0 /10

E.Yeo

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Medium SUV | Volkswagen Tiguan or similar
Reviewed: Wed, Aug 14, 2019
“Drop off close on Sunday after 9pm in Munich Central Train Station not define”
About Europcar: 7.7 /10
The document does not state that the drop off is closed after 9pm on Sunday. We drove to the location but unable to drop off as the car park is full. We have to return the next morning which caused us a lot of inconvenience.
About QEEQ: 10.0 /10

Derrick Mond

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Reviewed: Tue, Jun 11, 2019
About Europcar: 2.0 /10
We picked up the car at Munich Airport. After we declined the offer for a larger car and additional insurance, the staff gave us the keys and told us to find the car ourselves. The instructions were unclear, and we spent a very long time looking for it.

Alva Dupont

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Compact | Hyundai Accent or similar
Reviewed: Tue, Jul 30, 2019
About Europcar: 8.0 /10
It was fairly satisfactory.
About QEEQ: 8.0 /10

Helen

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Economy | Volkswagen Polo 2 Doors or similar
Reviewed: Tue, Jul 23, 2019
“Slow service at Munich from Europcar but redeemed by eastrentcars response.”
About Europcar: 8.3 /10
waited 90 minutes to get car. long queue due to staff off sick. apologies given. but dreadful start. Car hadnt been cleaned.
About QEEQ: 10.0 /10

Hamiltion O'Connor

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Reviewed: Tue, Aug 20, 2019
“Munich-Neuschwanstein-Innsbruck-Wolfgang-Hallstatt-Salzburg”
About Europcar: 6.0 /10
The car rental process at Munich Airport is indeed very busy. Europcar, SIXT, AVIS, and Hertz counters all have long lines. Europcar had five out of seven desks open, which was less than other companies who had all their counters open. However, a positive aspect was their numbered ticket system, so you don't have to stand in line after taking a number; you can browse nearby shops. This time, I waited nearly 40 minutes to get the car. I noticed that foreigners finished their process in just a few minutes; it took me less than ten minutes, but the groups of Chinese people in front of me took significantly longer, especially one group that took over half an hour.
About QEEQ: 10.0 /10

E.YUKSEK

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Economy | Audi A1 2 Doors or similar
Reviewed: Thu, Jul 11, 2019
“It was good”
About Europcar: 8.7 /10
Must to increase employment for pick up service in Munich Airport. I have wait more than 90 minutes for pickup the car, to complete paperworks que!

Javier M.M.

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Compact | Volkswagen Golf or similar
Reviewed: Thu, Aug 8, 2019
“Buen servicio a buen precio”
About Europcar: 7.3 /10
En la recogida en el aeropuerto de Munich, el personal fue muy antipático y cortante, aunque eficiente. En el interior del coche había restos de comida, y de algún líquido pegajoso, pero lo dijimos y nos lo limpiaron antes de salir. El punto de recogida no estaba en donde ponía la documentación, y necesite cuatro llamadas para que me diesen una nueva dirección. Esto me hizo perder tiempo y consumir gasolina, pero no me penalizaron por ello.
About QEEQ: 10.0 /10

Malcolm Rutherford

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Reviewed: Thu, Aug 1, 2019
“Munich-Füssen-Berchtesgaden-Salzburg-Vienna”
About Europcar: 8.0 /10
Free upgrade to an A4 Avant

Isidore Augustine

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Reviewed: Sun, Aug 4, 2019
“Munich-Füssen-Berchtesgaden-Salzburg-Vienna”
About Europcar: 10.0 /10
Could pick up the car even though we arrived early!
About QEEQ: 10.0 /10

Webb Thackeray

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Reviewed: Sun, Aug 4, 2019
“Munich, Füssen, Bavaria, Garmisch-Partenkirchen, Innsbruck, Ramsau, Berchtesgaden, Gosau, Hallstatt,”
About Europcar: 8.0 /10
Our flight was supposed to arrive in Munich at 6:00 AM, and we had booked to pick up the car at 8:00 AM. The flight was an hour early. After a brief rest at the airport and shopping at the supermarket, we went to the counter at 7:30 to handle the car pick-up. A male staff member initially assisted, but said our reserved car type (Volkswagen Golf Estate or similar) was still in town and suggested an upgrade for €25/day. I declined, suspecting a sales tactic. He bluntly told us to wait and come back around 8:00-8:15. After 8:00, a female staff member assisted us, and after verifying our documents and credit card, she didn't hassle us since we had full insurance through the car rental company. Just as she was about to hand over the Volkswagen keys, she and a supervisor couldn't find the car's documents. They politely explained it was an internal issue and offered us a free upgrade to a Mazda. Waiting proved worthwhile!
About QEEQ: 10.0 /10

James Whitman

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Reviewed: Sun, Aug 18, 2019
“Munich - Neuschwanstein Castle - Salzburg - Königssee - Salzburg - Eagle's Nest - Salzburg - Hallsta”
About Europcar: 10.0 /10
No hassle, handed over the documents, took the car, very convenient
About QEEQ: 10.0 /10

Audrey Turner

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Reviewed: Sun, Aug 11, 2019
“Munich-Berchtesgaden-Munich-Switzerland”
About Europcar: 8.0 /10
Pretty good
About QEEQ: 8.0 /10

w.rongkavilit

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Premium | Mercedes-Benz C Class or similar
Reviewed: Sat, Sep 14, 2019
About Europcar: 5.7 /10
The cleanliness is very bad. There are clay all over the car from car washer. It’s like the wash the car but just left it dry by themselves.
About QEEQ: 7.0 /10

mass

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Compact | Opel Astra or similar
Reviewed: Mon, May 13, 2019
About Europcar: 9.0 /10
7時開店で7時10分に行ったがスタッフ不在で10分以上待たされた。高速道路料金としてステッカー40ユーロを払わされたが本当に必要だったのかどうか不明。 保険もフルカバーで入っているはずが、basicしか放入っていないといわれ頻りにフルカバーを勧められた。

Benson Beaufort

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Reviewed: Mon, Jun 3, 2019
“Munich - Cologne - Belgium - Netherlands - Munich”
About Europcar: 6.0 /10
Incorrect charges for excess mileage.

Faithe Finger

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Reviewed: Mon, Jul 29, 2019
“Munich-Vienna-Hallstatt-Salzburg-Füssen-Munich”
About Europcar: 2.0 /10
The staff was rude. I wanted to add comprehensive insurance, but they didn't let me. At first, they tricked me into thinking it was added, but I later discovered it wasn't. They were rushing to finish work and didn't want the hassle. Such staff doesn't care about customer safety, which is very selfish. Insurance is not a trivial matter. When I went back the next day to add it, they said it wasn't possible unless I canceled and rebooked, going through all the procedures like refueling and vehicle inspection again. The most frustrating part was that if I canceled, I wouldn't get a refund for the 16-day rental fee! This was the most unpleasant day of our entire trip! Moreover, the employee gave us a different model than we booked and didn't provide any details. I had to ask about everything, even what type of fuel to use. All he cared about was ‘getting off work.’ We spent the entire day at the store without solving the problem, wasting a whole day. Additionally, the rental company didn't support us in this matter, and we felt bullied. We are extremely dissatisfied. As an experienced traveler, I kindly advise everyone to choose your rental company carefully. A company without good service can ruin your entire trip.

Toh Sing Yoong

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Full Size Van | Mercedes-Benz Vito or similar
Reviewed: Mon, Aug 19, 2019
About Europcar: 6.3 /10
Collection car at Munich Branch is terrible. The counter staff (Aunty) is rude and dont speak english. For return car, there is no damage charges shown to us. We still pending for their reply.
About QEEQ: 10.0 /10
Good. Helpful. Good follow up after sales

Daisy II.

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Compact | Ford Focus 2 Doors or similar
Reviewed: Fri, Sep 20, 2019
“Bayern Munich—Prague—Leipzig—Jena—Stuttgart—Bayern Munich”
About Europcar: 10.0 /10
Very good
About QEEQ: 10.0 /10

T.Lee

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Mini Van | VolksWagen Touran or similar
Reviewed: Fri, Sep 13, 2019
“Overall experience good, but some hidden charges not mentioned when booking”
About Europcar: 8.7 /10
The car condition is perfect. Car was less than 10k km mileage. No issues driving the car around Germany and Austria.
About QEEQ: 9.0 /10

Pay for Car Rentals with Crypto

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