“i had better experience with Europcar Don Muang Branch before, maybe i am bad of luck this time”
About Europcar:8.3/10
Rent Toyota Yaris for 3 days, the car is a very old model, doesnt even have bluetooth system which was a huge disappointment. Cleanliness should be improved, although there is not visible stain or dirt inside, some of the area on front panel, steering wheel and door area felt very sticky, i have to wipe down those area by myself. other than these two issues, car was alright.
Amazing service! I am a returning customer and the service is consistent.
About QEEQ:10.0/10
Thank you tor making the car rental process easier. I wish there would be more promotions for Thailand. Anyway, the experience is nice already. Thank you.
I arrived earlier than expected at Bangkok Airport, was made to wait over an hour before I could have the car. The car given had extensive damage all over, but its only a car afterall. The interior of the was clean but cigarette smell /smoke was heavy during my rental period. I don't smoke so to me it was pretty bad and even my clothes smelt as the cigarette odour is soaked into the seat lining....
“Excellent car booking app with excellent customer service!”
About Europcar:10.0/10
The car was in great condition. The counter staff and the staff that handover the car was friendly and professional.
About QEEQ:10.0/10
This booking platform is excellent. I had to drop off the car earlier and had used the online chat feature via this app, the customer service was very prompt to make arrangements for me.
I got upgrade car from Altis to CHR because the cars in stock was run out,and I love it.Everything was great.The counter is outside the airport,in the car park but they will have inside terminal soon.
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Jason Yu
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