Fast pick-up time spent.
The car has many marks before rent.
No answer call before drop-off &many clients so it takes>15min but the paperwork time is fast.
I was given a larger and newer car - Nissan Sylphy. Even though there was a slight bump on the car during my drive the staff were helpful in filling out the necessary paperwork and did not hold up the return.
About QEEQ:10.0/10
Very helpful in following up on the insurance claim for the bump.
I had an insurance via AXA so I requested to deal with AXA through insurance. But Europcar staff did not accept my claim. He told me "Dealing insurance is my job".
The Toyota Yaris was a very smooth car to drive and it had great airconditioning. The whole process from start to finiah was very professional by Europcar amd detailed.
About QEEQ:10.0/10
Easyrentcars worked how it was designed to work. Price drop protector did not work but this may have been an error on my part as I didnt pay to much attention to it when booking.
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