SICILY BY CAR CAR RENTAL REVIEWS

There is not a scratch and dent check before departure. Told to take a photo, with date stamp. On return, they don’t open early, had to wait for agent, to confirm scratch, dent was present before rental.

The car was a little tired, and had no air-conditioning.

Price drop protector saved us a few ££ which was very handy!

Car was smaller than expected. Waiting in a queue for over an hour to collect the car was totally unacceptable.

The pickup was very smooth and fast. T he car was clean, however itvdid have a lot if scratches, marks etc which were not recorded. When I reported them I was told to take pictures and go. When I returned the car it was inspected with no comments made about the sratches and marks.

Booking was easy and cost competative, price drop seemed to have worked saving us a little

SBC counter was busy. The qr code queue system did not work well

No price drop

Very good service.

Pick up instructions were poor. The location of the pick up desks could be made clearer as there are several lifts in the arrivals floor and not all take you to the car hire location, some take you straight into the car park underneath the terminal building which wasted a lot of our time. Nowhere in pick up information did it mention which car hire company I needed to look for. Sicily by Car was only mentioned in the drop off instructions. Once I got to the Sicily by Car pick up desk the process was very easy. The problem was with the written instructions in the email from Qeeq.

The rental company is dishonest, blaming me for a broken lock after the return. They sent a written letter immediately, which was likely pre-prepared. Avoid this company at all costs.

Both processes (pickup and drop off) went smoothly and relatively quickly, especially, drop off. I've exchange the emails with the drop off staff (prior to drop off) to find out the exact location. Responses were quick and helpful. One minor thing - they didn't tell me that their office is on the 4th floor of the car park. It took us an extra 5 min to find out when we arrived

Price protector didn't work its magic...

Few staff, long wait times, no paper contract provided

Excellent

Excellent

予約はVWゴルフの予定がSEATのSUVに変わっていましたが とても運転しやすく 燃費も良く 満足しています

値下げの情報が迅速に入り予約切り替えも 自動的にしてもらえ感謝しています。

Terrible

The store is closed from 1-3 PM, which is very inconvenient. We waited until 3:20 for the staff to arrive. The car I reserved was not available, and they recommended two entirely different cars. However, we eventually got a car, and its condition was acceptable.

The battery had issues and drained quickly.

my reservation had model guaranteed. i was given a different one for lower value.

Not enough counter staff

Car was an upgrade on the model booked, very comfortable!

Price drop saved me over £20 thank you QEEQ, I will be using you again.

Nos ofrecieron el seguro de más alto precio sólo y cuando dijimos q no, nos ofrecieron otro más barato. No nos han devuelto la fianza de 200€ y me cobraron tras la entrega del vehículo 300€ más, estando el coche en prefectos condiciones

The car was as expected. Front desk staff was very kind and helpful. Very fast pick up and return process.

Good prices and choices.

The counter staff was efficient but didn’t provide any information about the car return process. The car itself was great. Fuel efficient and just the right size for the narrow roads.