“Painful pickup in MEL. Painful drop in SYD. Pricewatch worked and saved some money”
About ACE Rental Cars:6.0/10
Horrible pick up experience. Dialled the qeeq provided number. Phone tree maze. Connected me to hertz. Restarted, same rubbish. Had to answer a bunch of ‘confirmation’ questions instead of a simple “we’ll be right there”. Manager on site was too busy for me, so waited until he called an employee in.
About QEEQ:8.0/10
Price drop DID work. And that was a valuable benefit
“Experience was satisfactory apart from lack of refund.”
About ACE Rental Cars:7.3/10
Car was very good.Ace staff were helpful. However their depots are not easy to find and quite some distance from the airport. The car was returned 5 days early because of the Corona virus and Ace was unable to provide a refund for unused days.
About QEEQ:8.0/10
We have not received a refund for the 5 days that the car was not used. We head no option but to return early as we had been advised to fly home to New Zealand. Could you please look into this!
“Car great price great customer service needs improvement”
About ACE Rental Cars:8.0/10
The price was excellent the car was excellent. But not pleased with the customer service. On collection we were given no idea where and how to pick up the car,hadn’t been told it was a shuttle. We also due to restrictions had to change where we were returning the car I phoned 4 times and was told we had to speak to the Melbourne office who never answered the phone only on the 4th occasion did one of your staff take the message and said she would confirm that they had received the message and she took my email address . I got no reply. I then sent a email request which took 4 days to get a reply. So what should have been a straightforward message took several weeks to sort which was on my mind in that time so not impressed
Excellent experience! Smooth process. Hybrid car with suprisingly low fuel consumptiom
About QEEQ:10.0/10
I inadvertently joined the diamond memebrship program, which taking into account my profile as a traveler, I am unlikely to nuse in the future.
The website should be more specific and clear when offering this opition to the client!
“We will never use Ace car rentals again, it left a very bitter taste in our mouths.”
About ACE Rental Cars:6.0/10
The puck up went smoothly, and the car was fine, but we will never use ACE car rentals again because at the drop we left the car unattended and we believe a member of staff threw stones at the windscreen and chipped it. It did Not have any chips in when we returned the car, especially directly in front of the drivers face, when it was pointed out as we went back out side the windscreen chips were clearly visible, and I would have noticed these over the 21 day rental, and we were asked if we had photos of the windscreen but why would we take photos of a perfectly good windscreen ??
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
n.goh
-
-
-
-
View more >I.Sharipova
-
-
-
-
View more >Jack Roy
-
-
-
-
View more >J.Davis
-
-
-
-
View more >C.Koh
-
-
-
-
View more >Scott Tate
-
-
-
-
View more >Ives Cooper
-
-
-
-
View more >Yean kwong Alex tan
-
-
-
-
View more >M.Rowe
-
-
-
-
View more >f.mathew
-
-
-
-
View more >Don Poon
-
-
-
-
View more >Tobey Crichton
-
-
-
-
View more >G.Prescott
-
-
-
-
View more >J.Reade
-
-
-
-
View more >M. Vieira
-
-
-
-
View more >King Ford
-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >Darren OBrien
-
-
-
-
View more >c.phillip
-
-
-
-
View more >Car hire Brands Ranked In Melbourne
Pay for Car Rentals with Crypto