ACE, Orlando International Airport Car hire

Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

ACE - Orlando International Airport Information, Car hire Instructions & Policies

Address

7652 Narcoossee Rd. STE. B,,Orlando,United States

Telephone

888-627-8227

Pick-up Instructions

The ACE - Orlando International Airport car hire location is located out of the airport

Please contact the staff to pick you up to ACE - Orlando International Airport car hire when you arrived.

Thank you for choosing ACE Rent a Car in Orlando, Florida. Once you have arrived and retrieved your luggage from baggage claim, please call 888-627-8227, option 0 (zero) for shuttle pick up. If you are on the A side of the airport, please wait for the shuttle between A11-A14. If you are on the B side of the airport, please wait between B11-B14. Once the shuttle picks you up at the designated location, you will be transported to our facility which is just a short distance away.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:00 -23:30	06:00 -23:30	06:00 -23:30	06:00 -23:30	06:00 -23:30	06:00 -23:30	06:00 -23:30

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

An e-voucher is accepted at this location.

Age requirements

21 - 100 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full Driving License issued in United States

Additional Extras

To be updated

Cross Border

Must-not:

Taking rental cars to following countries is not allowed:
Canada, Mexico

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 1500 for Toyota Sienna,

USD 500 for Nissan March,

Theft Insurance Excess:

USD 500

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

4.6 km from Orlando International Airport

12 km from Orlando Executive Airport

35.7 km from Orlando Sanford International Airport

Hotels

3.7 km from Hampton Inn Orlando-International Airport

8.5 km from Days Inn & Suites by Wyndham Orlando Airport

13.6 km from La Quinta Inn & Suites by Wyndham Orlando South

Other Landmarks

13.7 km from Tupperware Tower

14.7 km from Bank Of America At DuPont Center

FIND ME A CHEAP RENTAL

Map view of ACE Store Location

coordinates: 28.456102 -81.270043

Guest Reviews

Total points： 5.9 / 10 Average

Vehicle condition: 6.3
Vehicle cleanliness: 6.7
Spaciousness: 6.1
Counter staff: 4.0
Pick-up location: 6.2
Drop-off location: 6.4
Pick-up time: 30-60 mins
Drop-off time: 10-30 mins

Anonymous
Orlando
8.3 /10 Very good
Reviewed: Tuesday, March 10, 2026
Didn’t have the car class I reserved when arrived and charged me for a larger size. Then had to spend several days of my vacation trying to rectify it. They also didn’t have my reservation in their system when I arrived.
Read More >
M.Vue
Orlando
2 /10 Poor
Reviewed: Tuesday, March 10, 2026
Pressure sales are not a great way to be successful for business cause the customers don’t come back, scaring customers what might happen if additional packages aren’t bought risks customers loyalty and good ratings if it doesn’t benefit. I get it it’s the biz but as the customer honesty would of got a lot more business, loyalty and good ratings.
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LINDA
Orlando
7.7 /10 Good
Reviewed: Tuesday, March 10, 2026
Very busy bit of a wait. Collision sensor malfunctioning randomly. Key fob battery did not work at times.
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C.Claxton
Orlando
8.7 /10 Very good
Reviewed: Tuesday, March 10, 2026
They did not reverse charges and said it was 9.99 a day They lied to my husband when signed up as he would never pay that much a day We only used toll road x 3. Only 1.50 if paid out of pocket Will never use them again as they lied and scammed us and refused to give out money back
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G.Desiqueira
Orlando
8.7 /10 Very good
Reviewed: Tuesday, March 10, 2026
Not good
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C.Larsen-Whaley
Orlando
7.7 /10 Good
Reviewed: Tuesday, March 10, 2026
I was expecting a Jeep Grand Cherokee and got some lower to the ground foreign car. (Not close to similar) I am glad I didn't have 5 people -- we would have been squished. The service was good. The only problem I had was because the guy took the rental car away so fast I left my glasses in it.
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J.Silva
Orlando
8 /10 Very good
Reviewed: Tuesday, March 10, 2026
Upon returning to my vacation house the tire pressure alert came on. ACE needs to make sure the tire pressure is at the correct levels.
Read More >
E.Wood
Orlando
4 /10 Average
Reviewed: Tuesday, March 10, 2026
No switched the Jeep to Nissan Rogue no price adjustment.
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Marlene Gomez
Orlando
2 /10 Poor
Reviewed: Tuesday, March 10, 2026
maybe next time, hire people who arent racist...i came in fully prepared . rental confirmation. she said the price is not accurate, that easyrentcars dont know how to calculate...i also came in with full coverage insurance and a separate policy that will cover the car in full...everything was printed out...she read the policy page for page, while ALL the white people just handed their insurance card NO declaration page to read . they were treated and greeted with respect. i literally told her why she treated us different and she just smiled.....i am so disgusted ....when we got our car it wasn't cleaned...showed her the picture of taken from our phone and said ewww thats disgusting i woundnt take the car and OFFERED NO other car to us
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Anonymous
Orlando
6.3 /10 Average
Reviewed: Tuesday, March 10, 2026
Facility was dirty; counter staff was not friendly; added some charges (not outrageous, but unexpected). Overall was OK at best, but I hate getting overcharged last minute.
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C.Loveridge
Orlando
4.3 /10 Average
Reviewed: Tuesday, March 10, 2026
There was a very long wait to get the car. It wasn't the car I reserved. There were a lot of hidden fees. I had to pay a 250 deposit and 100 dollars for a toll package from ACE. I asked if I brought the car back earlier if I would get refunded they said no refunds. I wasn't the only person that was there that was unhappy. There were 4 others there that were unhappy. WOULD NOT RECOMMEND ACE to an ENEMY. Worst rental car service ever.
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M.Ortaglia
Orlando
2 /10 Poor
Reviewed: Tuesday, March 10, 2026
Zero stars. Never got a car! I will never use them again. They are unreliable and do not know how to do business and treat customers terribly. Instead of calling me to inform me that they did not have a car available they left me stranded at the airport late at night. Couldn't get in touch with someone for my refund. Horrible.
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P.Abreu
Orlando
4.7 /10 Average
Reviewed: Tuesday, March 10, 2026
The car that i had chosen for the number of passangers was not avalible and they did not have another car for 6 passangers i had to go in a 5 passanger car
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J.Zuccala
Orlando
7 /10 Good
Reviewed: Tuesday, March 10, 2026
Car was upgraded after forcing me to take extra liability insurance. My personal travel insurance and credit cards already had me covered but I was told that they would not release the vehicle without the extra. I have rented cars in the US very often and have never taken extra insurance but with a 92 year old mom and 3 year old grandchild waiting to get a vacation started,I just gave in to this scam. Unfortunately on our last day at Disney we were caught in a thunder storm, waited for 1/2 an hour for it to pass but were told that the trams would not be in operation for a while so we had to scramble to the car. In checkout the seats were damp so I was charged 150.00$ for clean up. Not a good experience with ACE.
Read More >
R.Glidden
Orlando
7.3 /10 Good
Reviewed: Tuesday, March 10, 2026
The counter service was awful. Took forever at pickup and then at drop off I didn’t think anyone was ever going to come out and check me out. I had to walk inside twice, we missed a shuttle.
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S.Rivera
Orlando
2 /10 Poor
Reviewed: Tuesday, March 10, 2026
I may a reservation on may for a july trip. I get to the air port at 10:00 pm ACE company stop working because they didn't have any more car to rent we waiter for more then 2 hrs. I called ACE and costumer service was very rude and stated that to stop calling they didn't have any more car to rent.
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A.Semiglasow
Orlando
9.7 /10 Excellent
Reviewed: Tuesday, March 10, 2026
The car was fine but had difficulty getting the defroster to work properly. Had to leave the window down to see out the window. Additionally, could not get the front windshield to totally clear making the driving difficult.
Read More >
B.Huq
Orlando
5 /10 Average
Reviewed: Tuesday, March 10, 2026
I had to wait more than 2 hours and after that the lady took care of me was terrible.she had a attitude and needs to get training how to take good care of customer.she was so bitchy.i will never go to ACE again.
Read More >
Anonymous
Orlando
8 /10 Very good
Reviewed: Tuesday, March 10, 2026
NSTR
Read More >

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Where is the Car hire Store Location?

7652 Narcoossee Rd. STE. B,,Orlando,United States

What is the Telephone Number?

888-627-8227

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The ACE - Orlando International Airport car hire location is located out of the airport

Please contact the staff to pick you up to ACE - Orlando International Airport car hire when you arrived.

What are the Accepted Cards as Payment Methods for this Car hire Store?

Can I Pick up Rental Cars with a E-voucher?

An e-voucher is accepted at this location.

What are the Driver Age Requirements for this Car hire Store?

21 - 100 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 25 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car hire Store?

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)
Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.
For local renters, you need to bring:

Full Driving License issued in United States

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports
4.6 km from Orlando International Airport
12 km from Orlando Executive Airport
35.7 km from Orlando Sanford International Airport
Hotels
3.7 km from Hampton Inn Orlando-International Airport
8.5 km from Days Inn & Suites by Wyndham Orlando Airport
13.6 km from La Quinta Inn & Suites by Wyndham Orlando South
Other Landmarks
13.7 km from Tupperware Tower
14.7 km from Bank Of America At DuPont Center

ACE, Orlando International Airport Car hire

ACE - Orlando International Airport Information, Car hire Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Deposit policy

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Must-not:

Cross Islands

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Pay for Car Rentals with Crypto

More Car hire Brands at Orlando International Airport

Where is the Car hire Store Location?

What is the Telephone Number?

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

What are the Accepted Cards as Payment Methods for this Car hire Store?

Can I Pick up Rental Cars with a E-voucher?

What are the Driver Age Requirements for this Car hire Store?

What are the Driving Licence Requirements to Rent a Car from this Car hire Store?

For foreign renters, you need to bring:

For local renters, you need to bring:

Additional Extras

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports

Hotels

Other Landmarks