From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1620943334
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1620943334
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East Coast, Melbourne Airport - Domestic Terminal Car hire

East Coast 3000+ ratings, 23 reviews

Melbourne, Victoria, Australia

8.6 / 10 Very good

East Coast - Melbourne Airport - Domestic Terminal Information, Car hire Instructions & Policies

Address

Off Airport, 2 Tarmac Drive, Tullamarine, 3043, VIC, Victoria

Telephone

+61800474258

Pick-up Instructions

The East Coast - Melbourne Airport - Domestic Terminal car hire location is located out of the airport

After the extraction of luggage,, please call 61-3-9330-3529 (request Chinese service) to contact stores arrange free pick up service, and wait the car arrival in the parking [buses] waiting area of the Hotels and off airport, about 10 minutes to store. If take off the car outside the business hours, do not provide free shuttle service, must go to their stores by your own , taking a taxi costs about AUD 18.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -21:30
07:00 -21:30
07:00 -21:30
07:00 -21:30
07:00 -21:30
07:00 -21:30
07:00 -21:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 9 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
To be confirmed
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
AUD 8/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
AUD 10/day
capped at AUD 99
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 10/day
capped at AUD 99
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
AUD 6/day
capped at AUD 66

Cross Border

To be updated

Cross Islands

Must-not:

Taking rental cars to following islands is not allowed:
Daydream Island, Fitzroy Island, DayDream Island

Excess

Third Party Liability Insurance Excess differs by car model:

AUD 5500 for Hyundai Ioniq,Honda City,Kia Rio,Suzuki Jimny,Toyota Corolla,Renault Megane,

AUD for other car models.

AUD 5500 for Toyota Camry Hybrid,Toyota Kluger Hybrid,Mitsubishi Pajero(diesel),Nissan X-terra,Toyota Hilux Workmate,Toyota Hilux Sr,Toyota Hi-lux Dual Cab Ute,Polestar 2,Audi Q5,Mg,Toyota C-hr,Kia Sportage,Opel Crossland,Mg Zs Ev,Bmw 1 Series,Cupra Born,Opel Mokka,Kia Carnival,Tesla Model 3,Tesla Model Y,Toyota Camry,Volvo Xc40,Mazda Bt-50 Dual Cab Ut,12 Seat Bus,

Collision Damage Waiver Excess differs by car model:

AUD 5500 for Hyundai Ioniq,Honda City,Kia Rio,Suzuki Jimny,Toyota Corolla,Renault Megane,

AUD for other car models.

AUD 5500 for Toyota Camry Hybrid,Toyota Kluger Hybrid,Mitsubishi Pajero(diesel),Nissan X-terra,Toyota Hilux Workmate,Toyota Hilux Sr,Toyota Hi-lux Dual Cab Ute,Polestar 2,Audi Q5,Mg,Toyota C-hr,Kia Sportage,Opel Crossland,Mg Zs Ev,Bmw 1 Series,Cupra Born,Opel Mokka,Kia Carnival,Tesla Model 3,Tesla Model Y,Toyota Camry,Volvo Xc40,Mazda Bt-50 Dual Cab Ut,12 Seat Bus,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.7 km from MELBOURNE AIRPORT

7.6 km from Essendon Airport

19.4 km from Melbourne City Heliport

Railway Stations

18.4 km from Flagstaff Train Station

18.7 km from Southern Cross Station

19.3 km from Parliament Train Station

Hotels

0.1 km from PARKROYAL Melbourne Airport

0.4 km from Holiday Inn Melbourne Airport

0.6 km from ibis budget Melbourne Airport

Other Landmarks

19.5 km from Federation Square

FIND ME A CHEAP RENTAL
Map view of East Coast Store Location
coordinates: -37.669714 144.848484

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.6 / 10 Very good

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • Archer Broad

    Melbourne

    10 /10 Excellent

    Reviewed: Saturday, November 30, 2024

    The company’s staff are very warm and patient. They provided shuttle service to and from the airport, gave us maps and some sightseeing suggestions. The vehicle was very spacious, an 8-seater. We had 6 adults and one baby, with a baby seat in the middle and two adults sitting on either side, it wasn’t crowded at all. The trunk was huge, fitting 3 large suitcases and 2 small ones. The car was in great condition, with only about 70,000 kilometers on it, practically new. Everyone in the family was very satisfied.
    Read More >
  • Egbert Eve

    Melbourne

    8 /10 Very good

    Reviewed: Saturday, November 30, 2024

    Affordable price, very convenient for picking up and returning the car.
    Read More >
  • Daniel Alfred

    Melbourne

    10 /10 Excellent

    Reviewed: Saturday, November 30, 2024

    The most economical rental company, much cheaper than others.
    Read More >
  • Cynthia Camp

    Melbourne

    8 /10 Very good

    Reviewed: Saturday, November 30, 2024

    Overall, I am still satisfied, but the car is a bit old, with over 90,000 km already. Also, the deposit is too high, requiring 1,000 AUD. Another company only charged us 200 AUD.
    Read More >
  • Lillian Scripps

    Melbourne

    8 /10 Very good

    Reviewed: Saturday, November 30, 2024

    The car pickup was quick. On the first day, I found that the windshield wipers didn't work properly, but they replaced the car with a slightly bigger one the next day as compensation. The new car was in good condition.
    Read More >
  • Veromca Juliet

    Melbourne

    6 /10 Average

    Reviewed: Saturday, November 30, 2024

    The pickup and return service were excellent, with simple and quick procedures. The vehicle condition was fairly good.
    Read More >
  • Enoch Dodd

    Melbourne

    8 /10 Very good

    Reviewed: Saturday, November 30, 2024

    The service attitude was excellent and very patient.
    Read More >
  • Willie Emmie

    Melbourne

    4 /10 Average

    Reviewed: Saturday, November 30, 2024

    Average, the pickup time was too long.
    Read More >
  • Bella Hamilton

    Melbourne

    6 /10 Average

    Reviewed: Saturday, November 30, 2024

    The company didn't inform me that the car had a mileage limit, which resulted in me paying extra fees when returning it.
    Read More >
  • Arlen Tracy

    Melbourne

    10 /10 Excellent

    Reviewed: Saturday, November 30, 2024

    Very good, but they held AUD 1000 as a deposit. I don't know if it has been refunded to my credit card yet.
    Read More >
  • Joanna Shakespeare

    Melbourne

    10 /10 Excellent

    Reviewed: Saturday, November 30, 2024

    Good, but a bit far from the airport.
    Read More >
  • Camille FitzGerald

    Melbourne

    10 /10 Excellent

    Reviewed: Saturday, November 30, 2024

    Great company with airport pickup and drop-off. They have a large fleet of well-maintained vehicles at fair prices.
    Read More >
  • Wallis O'Casey

    Melbourne

    10 /10 Excellent

    Reviewed: Saturday, November 30, 2024

    They don't have a counter at the airport; you need to call them and they will arrange a car to pick you up at a designated spot. The process was quick when we got there, with a fleet of white cars in good condition. The only thing to worry about is refueling.
    Read More >
  • Jeff Cronin

    Melbourne

    10 /10 Excellent

    Reviewed: Saturday, November 30, 2024

    Efficient, simple, enthusiastic, and all necessary services are provided.
    Read More >
  • Fanny Gibbon

    Melbourne

    8 /10 Very good

    Reviewed: Saturday, November 30, 2024

    The car condition and service attitude were great. Hope there can be more discounts on zero-deductible insurance and highway toll tickets for customers.
    Read More >
  • Lynn Surrey

    Melbourne

    10 /10 Excellent

    Reviewed: Saturday, November 30, 2024

    We chose East Coast Rentals due to the attractive price; a 4-day rental for a 12-seater was 1000 yuan cheaper than booking the same model with Europcar on other sites. In fact, except for having to call the company to send a shuttle to pick us up from Melbourne Airport, everything else was fine. The service was good. We were especially lucky to meet a staff member of Chinese descent, who not only lent us a GPS for free but also helped us set up a route to avoid toll roads and kindly selected a cheap child seat for us, saving us the daily rental fee. Very touching!
    Read More >
  • Beacher Leigh

    Melbourne

    8 /10 Very good

    Reviewed: Saturday, November 30, 2024

    The process of renting and returning the car is very convenient.
    Read More >
  • Winfred Bill

    Melbourne

    10 /10 Excellent

    Reviewed: Saturday, November 30, 2024

    Pretty good, it's not in the airport but in a building nearby.
    Read More >
  • Genevieve

    Melbourne

    10 /10 Excellent

    Reviewed: Saturday, November 30, 2024

    The car is new.
    Read More >
  • Julia Dryden

    Melbourne

    10 /10 Excellent

    Reviewed: Saturday, November 30, 2024

    The service was excellent.
    Read More >
  • Florence Tennyson

    Melbourne

    6 /10 Average

    Reviewed: Saturday, November 30, 2024

    The car was worn out and made noises while driving.
    Read More >
  • Morgan Tony

    Melbourne

    10 /10 Excellent

    Reviewed: Saturday, November 30, 2024

    Very satisfied with the condition of the vehicle and the service attitude!
    Read More >
  • Kelly Yale

    Melbourne

    8 /10 Very good

    Reviewed: Saturday, November 30, 2024

    The distance from the airport is relatively far, not as convenient as car rental companies around the airport. The service is good, and the car itself is also decent, although it has quite a few scratches. Fortunately, it didn't affect the usage. Overall, I'm satisfied.
    Read More >
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