BRISBANE AIRPORT CAR RENTAL REVIEWS

Good

Comfy car.

Excellent price

Very satisfied

Pick up should have more details about after hours as we needed to be picked up and taken 85 km because there was no contact A/H number.We made our own arrangements with rental company and had to be driven another 45 km to rental depot near Coolangatta.Rental company told us we needed to drop off car day before due as it needed to be back by 4.30pm. Our flight left before they opened, but QUEEQ clearly states " for out of hours droppoff , leave in any Budget or Avis rental space at Gold Coast Airport. Car Rental people would not agree to this, so again we needed a lift to Gold Coast Airport at 5am to fly out. Terrible terrible costly experience You need to sort out your after hours service ,in this day and age I would describe your service as Draconian . Remember "The world is awake 24/7 not 12/5.

現地スタッフの対応・速やかな接客と応対、レンタカーの内容や清潔感もあって、最高でした。また利用したいです。

予約した際の金額と実際に請求されたクレジットカード払いの引き落とし金額に2,048円の差額があったのがよく理解できないが、サービスには満足しております。

Hertz is good except for being expensive. Renting an Audi Q5 for 3 days cost 5000. On the spot, I requested an upgrade, and for an additional 30 AUD per day, I upgraded to a Q5. However, the rental company advised that the insurance bought through QEEQ would require upfront payment. To avoid any hassle, I ultimately purchased insurance from Hertz for peace of mind. Additionally, it feels a bit like forced consumption that QEEQ makes you buy basic insurance with every package.

The motor was a little suspect at times

Due to flight cancellation, it is very troublesome to solve no-show issue for web booking cases. Thank dollar helping me to reset no-show status from US head quarter.

Excellent service at pick up and drop off

No issues at all

The return counter staff had a horrible attitude and I have feedbacked that via Whatsapp to your staff

Amazing platform

Car was brand new, customer service was friendly, helpful, prompt, and efficient.

Very good, happy to do business again.

Wait too long to pick up the car. Kept trying to upsell to a car we didn’t need. When returned, put the key in the return box and despite me being on time, they don’t process it until one hour later and I was charged $59 for that. Will not use again, not a fair and transparent company

Very satisfied

I needed to drop the car off for an early morning flight and because Apex is not a 24/7 hour service I had to pay a service fee of $60 to drop it off at Andrew airport parking

Convenient and efficient

The staff named Sam was very impatient after hearing that I didn't buy insurance.

car was good. The only downside was a 30min wait for the shuttle from the airport to the car pickup. Everything else was fine

Pick up and drop was quick and easy. Car was new and perfect for our trip, opted for a larger SUV so that we had a bit more comfort and was super happy with the price and glad we made that choice.

Overall very good, just a bit long wait time.