I booked an Audi A6, but when I went to pick it up, I was only offered a Touareg or a BMW 5-Series for an additional cost. There was also a random premium location fee.
Terrible! Everyone, be careful. This place is worse than smaller rental companies. They scammed us for extra insurance and a full tank of gas! Afterward, they tried to dismiss our complaints with a contract we never saw, and the signature was clearly copied and pasted! Never again, even if I can't find another car, I won't choose Avis!!!!
We had to wait three hours to get the car. The reserved Volkswagen Multivan was unavailable, but they upgraded us to a Mercedes Vito for free, and included three complimentary services: half a tank of fuel, no charge for a second driver, and no extra cost for driving outside of Germany. The Italian guy at the front desk was really patient and helpful. Kudos to him! I'll look for you next time! :)
This rental company forced us to buy insurance. We told them we already purchased insurance on the rental platform, but their response was: either buy insurance or cancel the contract and sign a new one at a different price. In the end, we had to negotiate with the rental platform to refund the insurance and buy their expensive insurance.
This car rental company forces you to buy insurance. We told them we already bought insurance on the rental platform, but their response was that we either buy their insurance or cancel the contract and sign a new one with a different price. In the end, we had to negotiate with the rental platform to cancel the platform's insurance and buy their expensive insurance.
This car rental company forced us to buy insurance. We told them we had already purchased insurance through the rental platform, but their response was: either buy the insurance or cancel the contract and sign a new one at a different price. We eventually had to negotiate with the platform to refund the insurance and buy their expensive insurance.
This rental company is very dishonest. They swapped your car at pickup and the car was full of damages! When returning the car, they said everything was fine, and after signing off and leaving, they charged an additional 800 euros from the deposit for new damages. The damages noted on the inspection sheet were already there upon pickup! Luckily, we had photos as proof. Such behavior is really terrible! I highly do not recommend renting from this company!
I reserved an EQA but it was unavailable. They offered two options: a free switch to Polestar 2 or an upgrade to EQB for an additional fee. I wanted to compare the cars first, but eventually had to pay extra. They provided a Shell charging card that couldn't be activated, so I had to go to the train station location to get a new one.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
Check out this.
Besides credit cards and debit cards, now you can pay for online car hire with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
Abner Thodore
-
-
-
-
View more >Caesar Dunlop
-
-
-
-
View more >Annabelle Robeson
-
-
-
-
View more >Frances Browning
-
-
-
-
View more >Donna Beard
-
-
-
-
View more >Sharon Walker
-
-
-
-
View more >Webb Thackeray
-
-
-
-
View more >Sara Bartholomew
-
-
-
-
View more >M.GORNIG
-
-
-
-
View more >Mabel Fielding
-
-
-
-
View more >Blake Morton
-
-
-
-
View more >Carr Marshall
-
-
-
-
View more >Carol Hamlet
-
-
-
-
View more >K.ALABRI
-
-
-
-
View more >Edith Henry
-
-
-
-
View more >Afra Nichol(s)
-
-
-
-
View more >Isidore Augustine
-
-
-
-
View more >Viola Augustine
-
-
-
-
View more >Christian Kingsley
-
-
-
-
View more >Keith Reynolds
-
-
-
-
View more >Car hire Brands Ranked AT Frankfurt Airport, FRA
Know More about Frankfurt Airport Car hire
Check out this.