CHRISTCHURCH CAR RENTAL REVIEWS

Overall, it was quite convenient and the condition of the car was good. I was quite satisfied with the entire process. When returning the car, I saw another domestic tourist who seemed to have had an accident. I overheard something about a lawyer, which made the situation seem unpleasant. The handling did not seem very appropriate. If you're not a local, you might find yourself in a difficult situation.

Very satisfied

This car rental company is terrible. The vehicle's condition was horrible, very old, and smelly. It's a miracle it didn't fall apart. The worst part was their extremely poor service attitude. They treat foreigners and Chinese people differently, with noticeable disdain for Chinese customers. I recommend avoiding this company.

Very satisfied

They provided me with a Hyundai Tucson with 32,666 km on it. Surprisingly, it was fully equipped with keyless entry and start, heated seats, tri-zone automatic climate control, lane keeping assist, adaptive cruise control (these two features are really helpful for first-time right-hand drivers, as the car tended to veer left initially), pre-collision warning, steering assist, and rear cross-traffic alert. Apart from the lack of a 360-degree camera, it had everything. There are many winding roads in the South Island, and local drivers take corners very quickly.

Good

Completely satisfied

Good

Good

Very satisfied

The shuttle service was prompt, but note that the communication phone line is in English.

Very satisfied. Compared to the service efficiency on the North Island, the South Island is much better. The North Island is quite unreliable.

The service at the rental company was average. There were no Chinese-speaking staff, and the electronic contract was too quick to read on their tablet, with no printed version provided. The most crucial issue was that there were no staff present to inspect the car both at pickup and drop-off. We encountered unexplained charges after exchanging the car, and the company has yet to provide a reason for the charges. Be cautious when choosing this company!

Pick-up at Christchurch was very quick. It's only a 5-minute drive from the airport to the store. The driver was a lovely young lady who explained the traffic rules to us while driving.

Very satisfied.

Satisfied

Very satisfied

Great, smooth communication

Very satisfied

Very satisfied