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+44-2035140670
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+81 3-4578-4029
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+54-2657459025
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+56-226665927
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+57-6017940262
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+52-7449800692
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6517121050
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6517121050
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EZU, Christchurch Airport Car hire

EZU 3000+ ratings, 22 reviews

Christchurch, Canterbury, New Zealand

6.9 / 10 Average

Best Price Car Hire at Christchurch Airport(CHC)

Last updated on: February 17, 2025

EZU - Christchurch Airport Information, Car hire Instructions & Policies

Address

168 Orchard Rd, Harewood, Christchurch 8051, New Zealand

Telephone

0064 210438288

Pick-up Instructions

The EZU - Christchurch Airport car hire location is located out of the airport

EZU is just 5 minutes from the airport and offers a free shuttle service. When you are ready please call 0064 210438288. You will be picked up outside door/gate 1, near the Air NZ domestic check-in counters. Please note that the car rental company's last shuttle service is at 5:30 PM. After this time, an after-hours service fee will be charged.If you do not use the shuttle service, no additional fee will be charged.

Drop-off Instructions

Please fill your vehicle with the correct fuel and return it to EZU at 168 Orchard Road, Harewood, Christchurch Airport. Our friendly staff will check the vehicle and then drop you to the front door of the Airport terminal - just 5 minutes away.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 75 years old

Young Driver Fee applies at 21 - 24 years old with charge of NZD 10 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full Driving License issued in New Zealand

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
To be confirmed
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
NZD 15/day
capped at NZD 150
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
NZD 10/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
To be confirmed
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
NZD 10/day
capped at NZD 80
Tire chains rental
Tire chains rental
Prices and inventory depend on local stores.
To be confirmed
capped at NZD 50

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.
The car rental company only allows rental period over 10 days to cross the border. Cross-island access free of charge, but the customer is responsible for the ferry ticket and fee.

Ferry Transportation: Allowed

EZU allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Third Party Liability Insurance Excess:

NZD 6500

Collision Damage Waiver Excess:

NZD 6500

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.1 km from Christchurch Airport

Hotels

1.1 km from North South Holiday Park

1.9 km from Sudima Christchurch Airport

8.6 km from Fino Hotel and Suites

FIND ME A CHEAP RENTAL
Map view of EZU Store Location
coordinates: -43.4745568 172.556457

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 6.9 / 10 Average

  • Vehicle condition: 0.7
  • Vehicle cleanliness: 0.6
  • Spaciousness: 0.7
  • Counter staff: 0.8
  • Pick-up location: 0.3
  • Drop-off location: 0.8
  • Pick-up time: 30-60 mins
  • Drop-off time: 0-10 mins

  • W.Tan

    Christchurch

    8.3 /10 Very good

    Reviewed: Thursday, February 20, 2025

    EZU Duplicate charge my rental fee, after call to QEEQ customer service and EZU, got refund. But give me a bad experience and waste my time during travel.
    Read More >

  • R.Geiselhart

    Christchurch

    8 /10 Very good

    Reviewed: Thursday, February 20, 2025

    Pick up and drop off was easy and efficient. Staff were good. No issues
    Read More >

  • Lesley Chesterton

    Christchurch

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    Excellent
    Read More >

  • Lucy Sweet

    Christchurch

    8 /10 Very good

    Reviewed: Thursday, February 20, 2025

    The service attitude was very good.
    Read More >

  • Harlan Law

    Christchurch

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    Very satisfied, excellent service attitude.
    Read More >

  • Winfred Bill

    Christchurch

    2 /10 Poor

    Reviewed: Thursday, February 20, 2025

    First time using, and also the last time.
    Read More >

  • Sean Jonson

    Christchurch

    2 /10 Poor

    Reviewed: Thursday, February 20, 2025

    I booked a Toyota Yaris, and I can understand getting a car from the same category, but giving me an old Tiida with over 160,000 kilometers on it is unacceptable. Plus, it had three regular tires and one spare tire, and the accelerator was very loose. What's worse, by the end of the rental period, the brakes also became loose and I had to press them all the way down to stop. Initially, I requested a car change via WeChat and got a reply after 4-5 hours saying that there were no available cars for a swap due to high demand. I will definitely not rent from this company again. An additional $50 was charged for after-hours pickup. Which rental company charges extra for that?
    Read More >

  • Olga Sandy

    Christchurch

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    It's okay, quite attentive overall.
    Read More >

  • Jennifer Sapir

    Christchurch

    2 /10 Poor

    Reviewed: Thursday, February 20, 2025

    Unprofessional
    Read More >

  • Gene Albert

    Christchurch

    2 /10 Poor

    Reviewed: Thursday, February 20, 2025

    Poor service
    Read More >

  • Tom Cotton

    Christchurch

    6 /10 Average

    Reviewed: Thursday, February 20, 2025

    The price is indeed cheap, but I also felt the indifference of the staff. For example, on the first day, due to a scratch accident, I had to return the car to the rental company. This company was very indifferent, refusing to provide a new vehicle for us to continue using, and unilaterally ending the order early. They were in a hurry to get off work, urging us to finish signing and swiping the card, trying to get rid of us without considering our subsequent needs, only wanting to break ties. It was my first time driving in New Zealand, and being treated like this by fellow countrymen left me feeling helpless.
    Read More >

  • Celeste Jack

    Christchurch

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    Very satisfied with QEEQ's overall service; the process is simple and the guidance is clear.
    Read More >

  • Eric Habakkuk

    Christchurch

    2 /10 Poor

    Reviewed: Thursday, February 20, 2025

    This car rental company is terrible. The vehicle's condition was horrible, very old, and smelly. It's a miracle it didn't fall apart. The worst part was their extremely poor service attitude. They treat foreigners and Chinese people differently, with noticeable disdain for Chinese customers. I recommend avoiding this company.
    Read More >

  • Marcus Grantham

    Christchurch

    2 /10 Poor

    Reviewed: Thursday, February 20, 2025

    Negative review. The car was old, and the return process was unclear. Despite showing photos of the fuel level, they insisted it wasn't full. The service was terrible, leading to an argument and resulting in customer injury. A complaint will be filed.
    Read More >

  • Todd Pansy

    Christchurch

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    Extremely satisfied
    Read More >

  • Darren Whit

    Christchurch

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    Pretty good. I arrived after business hours and the car was simply handed over without any other procedures.
    Read More >

  • Cliff Connie

    Christchurch

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    Extremely satisfied
    Read More >

  • Clyde Zephaniah

    Christchurch

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    Very satisfied, I have already recommended it to my friends.
    Read More >

  • Simon Gibson

    Christchurch

    8 /10 Very good

    Reviewed: Thursday, February 20, 2025

    The service was quite good, and the explanation was detailed. However, the car was really old with over 190,000 kilometers. It was maintained, but the child seat was extremely dirty.
    Read More >

  • Angela Perkin

    Christchurch

    2 /10 Poor

    Reviewed: Thursday, February 20, 2025

    I booked an Accord! They gave me a Camry with over 240,000 km! I can't accept this. The rental company said I was looking for a cheap deal, so this is the car I get. They also said I could cancel the rental. After traveling so far to their location, they told me to cancel. Finally, they gave me a Nissan March. After driving around the South Island for 17 days, I haven't seen a car in worse condition than this one! The rental company wouldn't refund the price difference either, claiming that the price for the medium-sized car I booked is the same as this small broken car! Whatever, I'm unfamiliar with the place!
    Read More >

  • Arlen Tracy

    Christchurch

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    Satisfied
    Read More >

  • Willie Emmie

    Christchurch

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    The car was quite old, and there was a lot of noise while driving. However, the pickup and drop-off services were excellent.
    Read More >

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