Counter staff were fantastic, friendly and helpful, and although the Nissan Tiida was in very poor bodily condition (held together with tape in a particular place), it actually went well enough, but I honestly do feel it is time this car was pensioned off!!!
Nice and friendly staff at Snap offices but out of hours pickup staff was very unhelpful. Unfortunately, no car seat was provided despite ringing to confirm the day before - a real pain when you arrive at 10pm. Drop off location in Queenstown was not updated either so chasing our tails before getting to the airport was also frustrating. Impossible to reach them on the phone without having to wait minimum 30 min. Probably wouldn't use them again.
About QEEQ:8.0/10
Total amount to be paid at the counter was higher than advised by Qeeq when booking.
They tried to charge me another full day because I picked the car up half an hour early. What rubbish!!
I didn't get a refund when I returned it 1.5 hours early.
EZU Duplicate charge my rental fee, after call to QEEQ customer service and EZU, got refund. But give me a bad experience and waste my time during travel.
“Good car, good staff, not good sat nav-which cost extra to hire”
About Bargain Rental Cars:6.0/10
Car was great, staff were great. SAT NAV was rubbish and needed updating or THROWING OUT!
About QEEQ:8.0/10
It works well, GOT SOME GREAT DEALS except when I need to contact the car rental company. without using a phone. The online does not allow me to change a date of pick up. It sends me to the phone APP BUT SOME OF US DON'T HAVE PHONE SERVICE IN A FOREIGN COUNTRY...ONLY wIfI.
Also I cannot use my vouchers without a phone APP.
Scotties staff were excellent and accommodating when I called with unique questions. Easy collection, easy drop-off. Understanding about a mix up with time zones and helped me out.
About QEEQ:10.0/10
Booking was smooth and easy. The emails received could include more info, or possibly a calendar invitation for the booking but otherwise great and easy service.
Not at all, the Camry was not available. I was given only one choice with a 15 year-old Corolla or top-up 5 times the stated amount for an SUV
1. The key fob was wobbly and failed to remotely lock and unlock the door midway through the rental period
2. Overall car condition was peppered with scratches and dents
3. Front left fog light missing
About QEEQ:8.0/10
Only the insurance coverage is good. Other then that, I could not get an equal Camry replacement
Car has some slight damage but otherwise fine.
The Yaris is small as I expected but quite adequate for the two of us.
The engine is somewhat underpowered for an automatic and the gearbox had to change down a gear quite often.
Service very friendly.
Car hire locations (incl. in-airport & off-airport)
Car hire reviews by car hire supplier
Car hire at/near landmarks of Christchurch
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