They said it's in the airport, but it's actually outside the airport. There are no signs, so it was very hard to find, located in an inconspicuous corner. The staff's attitude was indifferent. When returning the car, they made me wait and I almost missed my flight. The car was in average condition, the engine protection shield came off while driving due to loose screws, and the car had many scratches. Luckily, I took videos and pictures; otherwise, there would've been disputes when returning the car. They didn't care when I picked up the car but checked it meticulously when I returned it. The overall experience was not very good.
The car rental company is quite good. The staff are professional and explained everything very clearly. They know we have full insurance from a domestic platform, so they didn't push any additional coverage. They refer to the domestic platform as the 'car rental company.' There are several bus stops nearby, one by the stadium and another on the road behind the rental office, both easy to find. The car was parked in the lot across the street.
Our 14-day self-driving trip in Serbia and Montenegro went very smoothly. The car was in great condition, and the staff at the store were very friendly. Highly recommended.
Satisfied, no pushy insurance sales. Although the car had over 100,000 kilometers, it was in good condition. Didn't have time to wash the car, but surprisingly no deposit was deducted.
We rented two cars at the same time and parked them together. One car was charged over 500 RMB for parking, while the other had no parking fee but was charged 72 euros for cleaning.
Collaborating with Eurocar, the service was quite good. The staff was also very friendly. Since it was my first time using their services, they upgraded me to a Q2.
Satisfied. They promptly handled requests such as adding border crossing stamps. The car was very new, having driven just over 1000 kilometers. But driving on mountain roads made me worry about stone chips or scratches (the burden of having a new car).
The return inspection was so meticulous that it seemed they were deliberately looking for flaws. No other car rental company in other countries does this. There were two tiny marks that could be polished off with wax; they might have been there when I picked up the car. A normal person wouldn't see them without a magnifying glass. Luckily, I had insurance. Overall, I don't recommend this company.
The reception guy's English was excellent, he was enthusiastic, attentive, and professional without pushing insurance. Picked up the car on the sixth floor of the parking building. Rented for 10 days, border crossing fee was 60 Euros, and the deposit was 120,000 dirhams. Very smooth experience. Recommended. The car's condition was average.
The experience was great, the staff was very enthusiastic, spoke good English, and the process was smooth. No additional sales pitches. The instructions were detailed and the vehicle inspection for both pickup and drop-off was thorough. We had full insurance, and during the return, the staff did a quick check and concluded as there were no significant issues.
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