It was okay overall, but the staff's attitude during the car return process was terrible. There was already a record of scratches on the rim in their system, yet they insisted it was caused by us and demanded evidence. Eventually, they found in their system that the scratches were pre-existing, but still blamed us for not taking photos as proof beforehand. Seriously? Your car pickup garage is so dark, how am I supposed to take photos there?
It's okay, maybe it's the rigid thinking of Germans, it's understandable. The steering wheel is too loose, which makes turning on the highway a bit difficult. This is a major issue.
Returning the car was convenient, the young man handling the return was friendly, and the inspection was quick and straightforward.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Europcar in Germany
Frances Browning
-
-
-
-
View more >Howar Raleign
-
-
-
-
View more >Benson Beaufort
-
-
-
-
View more >Eleanore Ferguson
-
-
-
-
View more >Ron Saul
-
-
-
-
View more >