Pick up station changes times and we didn't know

The airport provides a free shuttle service. The pickup point is very close to the airport. There were many people, so the wait time was quite long. The car was in good condition.

Very good, the car was quite new, and you can choose a similar car yourself.

Convenient and quite good

When picking up the car, the staff tried to sell me insurance, which I declined. Then they tried to sell me prepaid full tank gas at a bit over $2.20 per gallon, claiming it was cheaper than the city. I got confused and bought it. In hindsight, it wasn't a great deal. Firstly, the tank capacity is average for that car type, which might be more or less than my actual car's capacity. Secondly, you need to use up the fuel before returning the car, which is hard to gauge, requiring frequent refueling and mileage calculations. It's more convenient to refill near the return spot. The return process was quite fast, though. An inspector checked the car's exterior, issued a return receipt, and it was done in two or three minutes. Overall, it was a good experience.

The car pickup was supposed to be at the Atlanta World of Coca-Cola, but the actual location turned out to be at a hotel in the city. After circling around trying to find the rental point based on the GPS directions, I had to call for assistance. The service representative, who had a very pleasant voice, informed me that the pickup was at the hotel's first floor. After checking my reservation, driver's license, and the rental company's translation document, she printed out the order and told me I needed to pay $300. I asked if I could pay by card, and she agreed without any hesitation. She didn't try to sell me any additional insurance. Since it was my first time driving abroad, she patiently walked me through the exterior check of the car. Concerned about the oil levels, I asked her to open the hood, and she did, confirming that everything was in perfect condition. We then moved to the interior, and she answered all my questions patiently. Overall, she was very nice.