From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4060409315
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4060409315
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Good price, no hassles, free upgrade.

Reviewed: Sun, May 5, 2019
About Europcar: 9.3 /10
My flight got cancelled (first leg of two) meaning I was delayed arriving at my destination, and so I contacted Europcar to inform of the delay. Unfortunately Europcar didn't inform the local operator at Tamworth, but fortunately he was at my flight for another customer anyway. No harm done. And he kindly gave me an upgrade to a larger vehicle. Also allowed me town rather than airport drop-off for no charge, which suited me better since I was leaving by train, not air. All the vehicles there were impacted by a large hailstorm several weeks before, but the vehicle worked just fine.
About QEEQ: 9.0 /10
Platform was fine. The incentive for me to use Easyrentcars rather than direct to Europcar was to get better price insurance through the master AXA policy.
Intermediate | Toyota Corolla or similar

Relevant Reviews on Europcar in Australia

Meredith Flynn

View more >
Reviewed: Wed, Nov 22, 2023
About Europcar: 2.0 /10
I am very dissatisfied with this car rental experience. First, when I arrived at the store, they said someone would be there in half an hour, but no one came. After calling, I was forced to switch to another location or I wouldn't get a car. After taking a cab to the new location, it took over half an hour to resolve issues due to their own system mistakes regarding the drop-off fee. Third, I originally rented a Highlander but was given an SAIC car instead. Although the size is similar, the differences between the models are significant and unacceptable. Fourth, as expected, the car had problems on the road; there was noise from loose suspension screws. Customer service claimed there was Chinese-language roadside assistance, but there wasn't any, causing delays in another city. Overall, extremely disappointing.

Harlan Isaiah

View more >
Reviewed: Thu, Feb 22, 2018
“Melbourne - Great Ocean Road”
About Europcar: 2.0 /10
The reserved car model was unavailable, and Europcar downgraded us to a different car. Communication with customer service was futile. We waited nearly two hours with hungry children. It's unclear if it was discrimination against Chinese people or just poor service from the rental company. The experience was extremely disappointing!

M.Hudson

View more >
Economy | Toyota Yaris or similar
Reviewed: Fri, Oct 4, 2019
“Ok - expensive”
About Europcar: 7.7 /10
Long Q at counter - short staffed

Krista

View more >
Economy | Kia Rio or similar
Reviewed: Thu, Mar 28, 2019
“Charged twice and now fighting to get my money back!”
About Europcar: 8.3 /10
I was charged twice for the one booking and even with credit card proof, I have to fight to get my money back.

W.KWOK

View more >
Medium SUV | Toyota RAV4 or similar
Reviewed: Tue, Mar 26, 2019
“Suggest has some guys to fast explain car GPS control is perfect.”
About Europcar: 9.3 /10
counter staff speaking speed need slowly because we are Chinese.
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