My flight got cancelled (first leg of two) meaning I was delayed arriving at my destination, and so I contacted Europcar to inform of the delay. Unfortunately Europcar didn't inform the local operator at Tamworth, but fortunately he was at my flight for another customer anyway. No harm done. And he kindly gave me an upgrade to a larger vehicle. Also allowed me town rather than airport drop-off for no charge, which suited me better since I was leaving by train, not air. All the vehicles there were impacted by a large hailstorm several weeks before, but the vehicle worked just fine.
About QEEQ:9.0/10
Platform was fine. The incentive for me to use Easyrentcars rather than direct to Europcar was to get better price insurance through the master AXA policy.
We got a Kia Rio instead of the Accent. That was fine by us. The only issue was sometimes the streets of lauceston and surrounds were steep, and with four adults and heavy luggage, the car had difficulty going up the hills. Apart from that, everything was great.
I've actually got updated to a KIA CERATO at the pick up! Therefore the above review is for a KIA CERATO and rather than a Hinday Accent (witch I don't recommend)
About QEEQ:10.0/10
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